Vocational Specialist (FACT) - Community Support Program

The-Bridge-Inc.; New York (NY); On-site; USD 45,000 - 65,000; Full time

Job summary

The Bridge Inc. in New York City seeks an Employment Specialist to lead vocational counseling, job readiness training, and ongoing support for individuals with behavioral health needs.

This field-based role requires 80% community-based service delivery and collaboration with ACT teams and community partners. You will conduct assessments, develop recovery-oriented plans, and provide crisis intervention while coordinating with education, housing, and employment resources.

Qualifications

• Bachelor’s degree required; or master’s degree preferred.
• 3–5 years of post-master’s work experience in behavioral health/criminal justice fields.
• Spanish-speaking is highly desirable, lived experience is a plus.
• Knowledge of treatment, rehabilitation, and community support programs as they relate to recipients/residents, families, and staff.
• Proficiency with electronic health records.

Responsibilities

• Complete initial comprehensive assessments and six-month assessments.
• Complete crisis intervention and relapse prevention plans.
• Assess housing, income, education and vocational training, social support, employment, and primary care needs.
• Complete recovery-oriented initial service plans and six-month reviews; modify plans as needed.
• Provide employment and vocational counseling and advocate for education and training access.
• Provide 24-hour crisis intervention on a rotating on-call basis.
• Prepare timely progress notes and ensure they are reviewed.
• Work with ACT team and community providers to secure entitled services.
• Provide weekly reports to AOT staff for recipients under AOT orders.
• Perform other duties as assigned by leadership.

Skills

Vocational counseling

Job readiness training

Crisis intervention

Relapse prevention

Motivational interviewing

CBT techniques

Documentation

EHR proficiency

Community liaison

Program coordination

Education

Bachelor's degree

Master's degree

Tools

Foothold Technology

Job description

The Bridge offers supportive housing and behavioral health services to vulnerable New Yorkers facing behavioral health and substance use challenges. We provide individuals with the tools they need to pursue their dreams and live meaningful lives. The Bridge envisions a world where adults experiencing serious mental illness can live and thrive within their communities. As a recognized leader in developing and operating supportive housing and community-based programs, The Bridge has 70 years of experience helping New Yorkers with mental illness, including those affected by homelessness, incarceration, and institutionalization.Scope of Position: The Employment Specialist is a key member of a multi-disciplinary team of mental health professionals, responsible for leading efforts to support consumer access to and participation in vocational, educational, and employment opportunities. This role plays a critical part in empowering individuals with mental health needs to pursue meaningful career and educational goals that support their recovery and independence. The ideal candidate is highly organized, detail-oriented, and proactive, with the ability to build strong relationships with consumers, employers, and community resources. The Employment Specialist will provide individualized vocational counseling, job readiness training, and ongoing support to help consumers achieve long-term employment success.This is a field-based position and requires 80% of services to be provided in the community.Essential Position Functions:Complete initial comprehensive assessments and updated six-month assessments using results from standardized screening instruments for substance use, suicidality, and trauma.Complete crisis intervention and relapse prevention plans.Identify the treatment services recipients should receive based on the severity of their substance use diagnosis, stage of change, and immediate needs, and recommend treatment objectives for the recipient’s service plan.Assess recipients and provide services to address housing, income support, education and vocational training, social support, employment, and primary care needs.Complete comprehensive, recovery-oriented initial service plans and six-month service plan reviews, and modify plans based on feedback from recipients and relevant others.Involve social supports in recipients’ treatment in collaboration with the ACT team.Complete progress notes within 24 hours of service delivery and ensure they are available for review at the morning organizational meeting.Provide treatment services, including engagement, problem-solving, wellness self-management, medication support, family support and treatment, mental health care, relapse prevention, harm reduction, and substance use counseling using motivational interviewing and cognitive behavioral approaches.Work effectively with community providers to ensure ACT recipients receive all entitled services.Complete the expected minimum number of monthly service contacts.Provide weekly reports to AOT staff for recipients under AOT orders.Provide individual employment and vocational counseling to recipients pursuing vocational goals, and serve as an advocate and liaison to help them access adult education, vocational training, and competitive employment.Provide 24-hour crisis intervention on a rotating on-call basis.Perform other duties as assigned by the Program Director and/or Division Leadership.Bachelor’s degree required; or master’s degree, preferably with licensure, in social work, psychology, mental health counseling, or a related field preferred.A minimum of 3–5 years of post-master’s work experience in the behavioral health and criminal justice fields, with progressively increasing responsibilities, preferably working with the target population.Previous management and supervisory experience preferred.Knowledge of treatment, rehabilitation, and community support programs as they relate to recipients/residents, families, and staff.Ability to develop, evaluate, implement, and modify treatment interventions to meet the needs of individual recipients.Well-developed clinical competence in evidence-based and recovery-oriented practices for high-risk, high-needs individuals in behavioral health settings.Ability to prepare accurate and timely reports.Proficiency with electronic health records, preferably Foothold Technology AWARDS.Spanish-speaking is highly desirable, as is lived experience.The Bridge Inc. is an Affirmative Action / Equal Opportunity Employer