Vocational Rehabilitation Technician Senior

Minnesota Department of Employment and Economic Development; Saint Paul (MN); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Paid vacation and sick leave

12 paid holidays each year

Low-cost medical, dental, vision, and prescription drug plans

Pension plan

Employer paid life insurance

Short-term and long-term disability insurance

Employee Assistance Program for work/life support

Job summary

A state employment department in Minnesota is hiring for a clerical support position within the Youth Services Team that assists with service authorizations and case aid support for counselors. The role involves regular communication with youth and families, along with local travel. The position is eligible for telework, providing necessary tools for a virtual work environment. Applicants should be proficient in standard software and customer service. Salary includes comprehensive benefits such as health insurance and paid leave.

Qualifications

• Experience with word processing, spreadsheets, and databases.
• Ability to analyze, interpret, and prepare financial information.
• Politeness and respect in customer interactions.
• Effective communication with customers.

Responsibilities

• Provide clerical support on State Services for the Blind Youth Services Team.
• Create authorizations for services and review invoices.
• Assist vocational rehabilitation counselors with case needs.

Skills

Knowledge of standard computer software programs

Knowledge of accounting principles

Skill in customer service

Knowledge of communications

Job description

This position provides clerical support on State Services for the Blind’s Youth Services Team. The incumbent provides fiscal support by creating authorizations for services as well as reviewing invoices prior to payment. Additionally, this position provides case aid support to vocational rehabilitation counselors. Examples of work include gathering needed documents from customers, arranging for Pre-Employment Transition Services, authorizing for services, reviewing invoices, and assisting counselors with other case needs. This position may also provide coverage and back up support as business needs required. This position will work with counselors who support youth ages 14-22, their families, and their teams.

This position requires some monthly local and statewide travel to meet with customers.

This position is telework eligible. Staff are provided with the tools and equipment to be successful in a virtual work environment. Please note, the telework policy could change with notice based on business needs.

Minimum Qualifications

Please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held. Only applicants whose resumes clearly demonstrate fulfillment of each of these minimum qualifications will be considered for this position.

• Knowledge of standard computer software programs for word processing, spreadsheets, and databases sufficient to create, modify, and protect files.
• Knowledge of accounting principles and practices sufficient to analyze, interpret, and prepare financial information, records, and reports.
• Skill in customer service sufficient to perform the duties with politeness, respect, and interest in positive problem solving.
• Knowledge of communications sufficient to communicate effectively with internal and external customers.

Working together to improve the state we love.

What do Minnesota's State employees have in common?

• A sense of purpose in their work
• Connection with their coworkers and communities
• Opportunities for personal and professional growth

As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.

Your benefits may include:

• Paid vacation and sick leave
• 12 paid holidays each year
• Low-cost medical, dental, vision, and prescription drug plans
• Fertility care, including IVF
• Diabetes care
• Dental and orthodontic care for adults and children
• 6 weeks paid leave for parents of newborn or newly adopted children
• Pension plan that provides income when you retire (after working at least three years)
• Employer paid life insurance to provide support for your family in the event of death
• Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury
• Tax-free expense accounts for health, dental, and dependent care
• Resources that provide support and promote physical, emotional, social, and financial well-being

Support to help you reach your career goals:

• Training, classes, and professional development
• Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov)

Employee Assistance Program (EAP) for work/life support:

• A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance
• Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues
• Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care

Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.