Vocational Rehabilitation Caseload Assistant - Northeast Region

State of Ohio; Lakewood (OH); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking organization dedicated to empowering individuals with disabilities. As a Vocational Rehabilitation Caseload Assistant, you will play a crucial role in supporting job seekers and collaborating with counselors to facilitate meaningful employment opportunities. Your responsibilities will include assisting with job development, providing career resources, and promoting competitive employment. This full-time position offers a chance to make a tangible difference in the lives of individuals while working in a supportive and inclusive environment. If you are passionate about helping others and possess strong organizational and customer service skills, this is the perfect opportunity for you.

Benefits

Health Coverage

Paid Leave

Development Opportunities

Retirement Plans

Qualifications

• Minimum 24 months experience in vocational rehabilitation services or a related field.
• Bachelor's degree in relevant areas, or equivalent experience/education.

Responsibilities

• Support Vocational Rehabilitation Counselors and assist job seekers.
• Help consumers with job seeking and interview skills.

Skills

Vocational Rehabilitation

Customer Service

Public Relations

Computer Literacy

Collaboration

Intercultural Communication

Organizing and Planning

Time Management

Analyzation

Education

Bachelor's Degree in Relevant Areas

24 Months Experience in Vocational Rehabilitation

Tools

Microsoft Office Suite

CRM Software

Job description

Job Description - Vocational Rehabilitation Caseload Assistant - Northeast Region (250003I3)

Vocational Rehabilitation Caseload Assistant - Northeast Region (250003I3)

Organization

Opportunities for Ohioans with Disabilities

Agency Contact

Name and Information: Vanessa Roach, [e-mail]

Unposting Date

May 15, 2025, 10:59:00 PM

Work Location

OOD Lakewood, 14725 Detroit Avenue, Suite 202, Lakewood, 44107

Primary Location

United States of America - Ohio - Cuyahoga County - Lakewood

Compensation

$24.69/hour (unless required by legislation)

Schedule

Full-time, 8:00AM - 5:00PM, Monday-Friday

Union: 1199

Primary Job Skill

Vocational Rehabilitation

Technical Skills

Computer Literacy, Customer Service, Human Services, Public Relations

Professional Skills

Analyzation, Collaboration, Intercultural Communication, Organizing and Planning, Time Management

Agency Overview

Opportunities for Ohioans with Disabilities (OOD) empowers Ohioans with disabilities through employment, disability determinations, and independence. Our agency collaborates with partners in businesses, education, and non-profit organizations to facilitate employment plans, assist in recruitment and retention, and determine SSDI and SSI programs in Ohio. We connect Ohioans with disabilities to resources, support, and opportunities for meaningful employment. Visit our website at ood.ohio.gov for more information.

Follow us on social media @OhioOOD!

Job Description

Vocational Rehabilitation Caseload Assistant (CA) Position Overview

Are you passionate about helping individuals with disabilities achieve their career goals? As a Vocational Rehabilitation Caseload Assistant, you will support our Vocational Rehabilitation Counselors and collaborate with support teams to assist job seekers. Join us and make a difference!

Duties vary by area and include:

• General: Support the front door process of local offices and other duties.
• Job Development (JD): Assist consumers with job seeking and interview skills, and securing employment.
• Talent Sourcing Coordinators (TSC): Help increase job placements within companies in the Business Leadership Network.
• Career Resources: Meet with individuals in subminimum wage employment to promote opportunities for competitive employment and share information about supported employment services.
• Personal Care Assistance (PCA) Program: Support the PCA program providing reimbursement funds for individuals with severe physical disabilities requiring ADL assistance.

Successful Candidate Traits

• Highly organized with good time management.
• Excellent customer service skills.
• Efficient, organized, and quality-driven.
• Strong analytical and critical thinking skills.
• Ability to make independent decisions with good judgment.

The job development caseload may require transporting participants to appointments, meetings, and events, using a valid driver's license. All other caseloads may involve travel within Ohio, with own transportation or a valid driver’s license to operate a state vehicle.

Bureau Overview

Our Bureau provides vocational rehabilitation services to help individuals attain and maintain employment, working with adults and youth transitioning from high school to work or college. More info: ood.ohio.gov

Applications and Selections

Ensure your application clearly demonstrates how you meet minimum qualifications, including attaching transcripts if education is used to meet requirements. 'See resume' is not acceptable as a substitute for work experience or answers to supplemental questions. Check your application status on 'My Jobpage'. Technical assistance: [e-mail]

This position follows SEIU/1199 Collective Bargaining Agreement. The selection involves an online assessment and remote interview. All communications are via email; ensure your email is checked regularly.

Background Check

The final candidate will undergo a criminal background check and possibly a drug test, including marijuana. Positive results may affect employment eligibility unless medically documented.

Why Work for Ohio?

We offer comprehensive benefits, including health coverage, paid leave, development opportunities, and retirement plans. Benefits depend on eligibility and other factors.

Qualifications

Minimum 24 months experience in vocational rehabilitation services or a related field, or a bachelor's degree in relevant areas, or equivalent experience/education as per federal regulations.

Job Skills

Vocational Rehabilitation, Human Services, Customer Service, Public Relations, Computer Literacy, Collaboration, Intercultural Communication, Organizing and Planning, Time Management, Analyzation

Additional Information

We are an Equal Opportunity Employer committed to inclusion. Accommodations available upon request. Ohio is a Disability Inclusion State and a drug-free workplace.