Vocational Manager

Socket.dev; Concord (NH); On-site; USD 62,000 - 86,000; Full time

Benefits offered by this job

PTO

Medical benefits

Dental plans

403(b) retirement plan

Tuition reimbursement

Employee Assistance Program (EAP)

Job summary

Socket.dev in Concord, NH is seeking a Vocational Manager to lead our Vocational Specialists within a Community Support Program. You will supervise staff, provide direct supported employment services to a small caseload, and ensure evidence-based practice (IPS) aligns with regulatory standards.

You will develop vocational plans, expand employer partnerships, monitor program data, and contribute to fidelity audits and quality improvements.

Qualifications

• Proven ability to coach and develop staff.
• Experience monitoring and improving service delivery in mental health or vocational rehab.
• Strong interpersonal skills to liaise with clients, staff, partners, and agencies.

Responsibilities

• Provide supervision and performance evaluations for Vocational Specialists and staff.
• Deliver direct Supported Employment services to a small caseload, including job development.
• Ensure vocational services follow evidence‑based models (IPS) and meet quality standards.
• Support development and implementation of client‑centered vocational plans integrated with treatment.
• Oversee outreach to expand employer partnerships and job placements.
• Track program data, analyze outcomes, and prepare reports for fidelity audits and quality improvements.

Skills

Leadership

Program management

Communication

Supervision

Education

Bachelor's degree in Psychology

Job description

Description

Transform Lives Through Meaningful Employment

Are you a passionate leader dedicated to empowering individuals to achieve their educational and career aspirations? Do you have a background in supported employment and a drive to foster inclusive work cultures?

Join our team as a Vocational Manager and lead our dedicated Vocational Specialists in delivering high-quality, evidence-based services within our Community Support Program. This is more than a management role—it is an opportunity to shape vocational services that empower clients to achieve independence and secure fulfilling, long‑term employment.

What You’ll Do

• Leadership & Development: Provide supervision, guidance, and performance evaluations for Vocational Specialists and assigned staff, cultivating a collaborative and supportive team environment.
• Direct Support: Provide direct Supported Employment (SE) services to a small, select caseload of clients, including job development and employment‑related functional support.
• Evidence-Based Practice: Ensure all vocational services follow evidence‑based models (such as IPS) and meet regulatory and quality standards.
• Case Oversight: Support staff in the development and implementation of client‑centered vocational plans, ensuring integration with overall treatment plans.
• Employer Partnership Development: Oversee outreach efforts to expand the network of potential job placements and employer partners.
• Data & Compliance: Track program data, analyze outcomes, and prepare reports, including leading the preparation for annual fidelity audits and quality improvement plans.
• Program Improvement: Facilitate problem‑solving, case consultations, and provide training in job development, vocational planning, and related skills.

Requirements

What We Are Looking For

• Inspiring Leader: Proven ability to coach and develop staff while fostering a culture of teamwork and inclusion.
• Program Expert: Experience monitoring and improving service delivery, preferably in a community mental health or vocational rehabilitation setting.
• Strong Communicator: Exceptional interpersonal skills to act as a liaison between clients, staff, community partners, and state agencies.
• Empathetic Proactive Thinker: Passion for working with individuals with disabilities and breaking down barriers to employment.

What You’ll Bring

• Bachelor’s degree in psychology, Social Work, Education, Rehabilitation, or Human Services required. *
• Minimum of three (3) years of experience in vocational rehabilitation, supported employment, or related human services field.
• Prior supervisory or leadership experience is strongly preferred.
• A valid driver’s license, personal vehicle, and auto insurance with minimum coverage of 100,00/300,00 are essential.
• Excellent communication, problem‑solving, time management, and organizational skills are required.

Outstanding Benefits & Perks:

• Competitive wages are depending on level of education and experience.
• Comprehensive benefits package to include:
  • Choice of 3 Medical plans
  • Prescriptions Benefits
  • Health Reimbursement Account (HRA)
  • Flex Spending Account (FSA)
  • Doctor on Demand
  • Harvard Pilgrim Well‑Being Program Benefits
  • Choice of 2 Dental plans
  • Vision Plan
  • Short- and Long‑Term Disability, Life, and Supplemental Life Insurance Plans
  • Employee Assistance Program (EAP)
• Generous Paid Time Off (PTO) accrual and Extended Illness Leave
• 8 Paid Holidays
• 403(b) Retirement Plan with company match
• Tuition reimbursement, discounts on tuition through partnered colleges and training opportunities to grow your career
• Qualifying Employer for the Public Service Loan Forgiveness Program and NH State Loan Repayment Program

Riverbend provides structured clinical supervision, ongoing training, and a collaborative environment designed to help Graduate Level, license‑eligible clinicians build skills, confidence, and a long‑term career.

Equal Opportunity Employer:

We are an equal‑opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.