[VO2 USA] Program Manager for Clientelling/CRM/IT solutions (junior/inter)

vo2-group; New York (NY); Hybrid; USD 85,000 - 125,000; Full time

Benefits offered by this job

Hybrid work policy

Health insurance

20 days vacation

10 paid sick days

Office in Manhattan

Job summary

VO2 GROUP in New York City is seeking a skilled Program Manager (junior to intermediate) to oversee software projects. You will work with cross-functional teams, drive Agile processes, and ensure on-time delivery aligned with client goals.

The role emphasizes collaboration with Product Owners, managing backlogs, roadmaps, risks, and stakeholder updates, with opportunities to grow in a dynamic tech consultancy.

Qualifications

• Bachelor's degree in CS, Engineering or related field; Master's preferred.
• Proven Program Manager experience in software projects.
• Strong leadership and cross-functional team management.
• Knowledge of Scrum, Agile, Kanban, SAFe; Waterfall beneficial.

Responsibilities

• Lead Agile/Scrum ceremonies and coordinate planning and reviews.
• Collaborate with Product Owners on backlog grooming and prioritization.
• Maintain roadmaps, timelines, and dependencies.
• Coordinate cross-functional teams for on-time delivery.
• Ensure teams have tools and resources and track sprint metrics.
• Act as client and partner main point of contact.

Skills

Leadership

Cross-functional teamwork

Agile/Scrum

Communication

Problem solving

Education

Bachelor's degree in CS/Engineering or related field

Master's preferred

Tools

Jira

Confluence

Salesforce

Job description

VO2 GROUP

Independent French Leader in Tech and Digital Consulting

We are present in Paris, Montreal, Luxembourg, Shanghai, New York, and Geneva, with over 800 consultants.

Global leader in customer and corporate experience

We collaborate with the most iconic brands to ensure their success:

From strategy and innovation

To large-scale execution, thanks to our expertise in business, tech, data, and AI

Recognitions & Leadership

Leader in innovation and growth 2025 (Les Echos Business Magazine) Multi-tech player and Premium Salesforce partner

Champion of "Responsible and Sustainable Tech"

Created with gender parity, advocating for equality through an engaged leadership team 45% women within our teams Award-winning TopCom campaign in 2024

Certifications and Awards

Salesforce Impact Partner 2024 Cybervadis 2024 Impact Company of the Year 2023 by Choose My Company

VO2 GROUP: The Bright Side of Tech

Job Description: Program Manager (junior / intermediate)

Position Overview: Our NYC team is seeking a skilled and dedicated Program Manager to support and oversee the development and execution of software projects within our organization. The successful candidate will collaborate closely with project teams, stakeholders, and cross-functional groups to ensure the timely and successful completion of software projects in alignment with the organization's objectives.

Key Responsibilities:

• Lead Agile and Scrum practices and facilitate ceremonies (planning, stand-ups, reviews, retrospectives).
• Collaborate with Product Owners and delivery teams on backlog grooming and task prioritization.
• Maintain project roadmaps, timelines, and dependencies.
• Coordinate with cross-functional teams to support smooth project execution and on-time delivery.
• Ensure teams have access to required tools and resources.
• Track project progress, sprint metrics, and milestones; prepare status updates for stakeholders.
• Identify and mitigate risks and issues proactively.
• Oversee quality assurance and promote continuous improvement.
• Act as the main point of contact for clients and partners.
• Track budget and adapt plans as needed.
• Contribute to a collaborative team culture and continuous learning.

Qualifications:

• Bachelor's degree in Computer Science, Engineering, or related field (Master's preferred).
• Proven experience as a Program Manager or similar role in software project management.
• Strong leadership skills and a track record of successfully managing cross-functional teams.
• In-depth understanding of software development methodologies, technologies, and best practices.
• Excellent communication, problem-solving, and critical thinking skills.
• Tools: Proficiency in Jira and Confluence; Salesforce familiarity is a plus.
• Deep knowledge of Scrum, Agile, and related frameworks (Kanban, SAFe); Waterfall or hybrid exposure is beneficial.
• Strong communication, risk management, and stakeholder engagement.
• Agile certifications (PMP, PgMP, CSM, CSPO) are a plus.
• Strategic thinker who is adaptable, detail-oriented, and skilled at guiding a team.

What we offer:

• competitive salary + annual bonus
• Safe Harbor 401k
• Hybrid teleworking policy
• Health insurance envelope
• 20 days paid vacation
• 10 paid sick days
• To be part of a human-sized team within a large group
• Offices located in the heart of Manhattan

Interview process:

1. Meeting with Stéphanie, our HR Manager
2. Technical interview
3. Potential meeting with the client team
4. The last meeting to present our offer to you