VMware Systems Support

Unisys; United States; Remote; USD 120,000 - 190,000; Full time

Job summary

Unisys is seeking a Senior VMware Systems Support professional in the United States to lead advanced virtualization initiatives across on-premises and cloud environments. The role focuses on installation, maintenance, troubleshooting, DR planning, automation, and ensuring security and availability of enterprise VMware platforms.

You will mentor junior engineers, collaborate with architecture, security, and operations teams, and drive modernization projects, workload migrations, and operational

Qualifications

• BA/BS degree and 6+ years of relevant experience or equivalent combination of education and experience.
• Experience administering enterprise VMware environments.
• Experience with cloud migrations and hybrid-cloud initiatives (Azure, OCI, AWS)

Responsibilities

• Provides advanced administration and support for VMware environments, including capacity planning and performance analysis.
• Leads workload migrations between legacy and modernized infrastructure across on-premises and cloud setups.
• Develops automation to streamline provisioning, monitoring, reporting, and patching.
• Creates and maintains technical documentation, runbooks, and SOPs.

Skills

VMware vSphere

ESXi

vCenter

Clustering

Automation

Scripting

Education

BA/BS degree

Tools

PowerCLI

PowerShell

Python

Ansible

Job description

What success looks like in this role: U.S. Citizenship and U.S. residency required. The Senior VMware Systems Support role provides advanced Systems Administration support, including the installation, maintenance, troubleshooting, implementation, and optimization of VMware infrastructure across on-premises and cloud environments. This role is responsible for supporting infrastructure modernization initiatives, workload migrations, disaster recovery planning and testing, automation, and operational improvements while ensuring the availability, performance, and security of enterprise virtualization platforms. Operational responsibilities include incident and problem resolution, infrastructure implementation, compliance support, system optimization, testing, staging, documentation development, and operational readiness activities. The role serves as a technical lead for infrastructure projects and collaborates with architecture, engineering, security, and operations teams to deliver scalable and resilient VMware solutions.

Core Responsibilities

Leadership & Technical Guidance

Serves as a senior technical resource for VMware infrastructure projects and operational support activities. Provides technical guidance and mentorship to junior team members. Leads technical workstreams and supports project planning, implementation, and transition activities. Promotes operational best practices and continuous improvement across virtualization platforms.

Business & Systems Alignment

Applies knowledge of business and technical requirements to design, implement, and support VMware solutions. Supports infrastructure initiatives that align with organizational objectives and operational requirements. Collaborates with cross-functional teams to ensure infrastructure solutions meet performance, security, compliance, and availability requirements.

Infrastructure & Technical Responsibilities

Provides advanced administration and support for VMware environments, including ESXi, vCenter, vSAN, and related technologies. Performs capacity planning, performance analysis, lifecycle management, and system optimization. Troubleshoots complex VMware infrastructure issues and performs root cause analysis. Supports operating system administration for Windows and Linux workloads hosted on VMware platforms. Assists with architecture reviews and infrastructure design activities supporting modernization efforts.

Project Responsibilities

Participates in the planning, design, implementation, and support of enterprise infrastructure projects. Leads workload migration activities between legacy and modernized infrastructure platforms, including:

• On-premises to on-premises migrations
• On-premises to cloud migrations
• Cloud transformation initiatives
• Hybrid infrastructure deployments

Develops implementation plans, migration procedures, validation plans, and rollback strategies. Assesses and documents current-state VMware environments and provides recommendations for improvement. Supports server consolidation, virtualization, and infrastructure modernization initiatives. Coordinates implementation activities with infrastructure, security, networking, storage, and application teams. Ensures new solutions are effectively transitioned into operational support.

Automation & Optimization Responsibilities

Implements automation solutions to improve operational efficiency, consistency, and service reliability. Leverages PowerCLI, PowerShell, Python, Ansible, and similar automation tools to streamline administrative tasks. Automates provisioning, monitoring, reporting, compliance validation, patching, and routine maintenance activities. Optimizes enterprise virtual environments through performance tuning, capacity management, and resource utilization improvements. Develops operational dashboards, reporting, and monitoring solutions to support proactive infrastructure management.

Disaster Recovery Responsibilities

Supports disaster recovery planning, implementation, and ongoing maintenance activities. Develops and maintains recovery procedures, technical documentation, and disaster recovery runbooks. Participates in disaster recovery exercises, failover testing, validation activities, and recovery assessments. Assists in ensuring Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO) are met. Evaluates backup, replication, and recovery solutions supporting VMware environments. Identifies recovery risks and recommends improvements to increase resilience and recovery readiness.

Operational Excellence & Documentation

Creates and maintains technical documentation, implementation guides, standard operating procedures, and support runbooks. Implements VMware and infrastructure best practices to improve availability, supportability, security, and operational maturity. Supports compliance, audit, and security initiatives. Recommends and implements process improvements that enhance operational efficiency and service quality.

You will be successful in this role if you have:

Education Required: BA/BS degree and 6+ years of relevant experience OR equivalent combination of education and experience. Preferred: Bachelor's degree in Information Technology, Computer Science, Engineering, or related field.

Experience

• Strong experience administering enterprise VMware environments and virtualization technologies.
• Experience implementing and supporting VMware infrastructure solutions in medium to large enterprise environments.
• Proven experience planning and executing workload migrations between legacy and modernized infrastructure platforms.
• Experience supporting cloud migration and hybrid-cloud initiatives utilizing Microsoft Azure, Oracle Cloud Infrastructure (OCI), AWS, or similar platforms.
• Hands-on experience with VMware vSphere, ESXi, vCenter, clustering, and high-availability technologies.
• Experience supporting disaster recovery planning, recovery testing, and business continuity initiatives.
• Experience developing and maintaining technical documentation, implementation procedures, and operational runbooks.
• Extensive experience optimizing enterprise virtual environments using automation and scripting tools.
• Strong experience with PowerCLI, PowerShell, Python, Ansible, or similar automation platforms.
• Experience with Microsoft Windows Server technologies, including clustering and high-availability solutions.
• Experience administering enterprise Linux platforms, including Red Hat Enterprise Linux and Oracle Linux.
• Experience supporting enterprise storage, backup, monitoring, and networking technologies.
• Strong troubleshooting, problem-solving, and root cause analysis skills.
• Experience supporting infrastructure modernization, virtualization, or datacenter migration projects.

Preferred Certifications

• VMware Certified Professional (VCP) VMware Certified Advanced Professional (VCAP) (Preferred) Microsoft Azure Administrator Associate AWS Solutions Architect Associate Red Hat Certified System Administrator (RHCSA) ITIL Foundation or higher

Competencies

• VMware Computing (Advanced)
• Infrastructure Implementation & Migration (Advanced)
• System & Technology Integration (Advanced)
• Disaster Recovery & Business Continuity (Advanced)
• Enterprise Automation & Scripting (Advanced)
• Infrastructure Operations & Support (Advanced)
• Infrastructure Design (Intermediate to Advanced)
• Hybrid Cloud Technologies (Intermediate)
• Process Improvement & Operational Excellence (Advanced)

Additional Requirements

U.S. Citizenship and U.S. residency required. Ability to support restricted and regulated environments. Ability to lead technical implementation efforts and coordinate activities across multiple teams. Occasional after-hours support required for migration activities, disaster recovery testing, maintenance windows, and infrastructure implementations.

US job seekers can find more information about Unisys' EEO commitment here.

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law. This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at [e-mail] or alternatively Toll Free: 888-560-1782 (Prompt 4). US job seekers can find more information about Unisys' EEO commitment here.

Notice for U.S. Applicants: Unisys is an Equal Opportunity Employer – Minorities/ Females/ Veterans/ Individuals with Disabilities/ Sexual Orientation/ Gender Identity

Unisys is a global technology solutions company that powers breakthroughs for the world’s leading organizations. Our solutions – cloud, AI, digital workplace, logistics and enterprise computing – help our clients challenge the status quo and unlock their full potential. To learn how we have been helping clients push what’s possible for more than 150 years, visit unisys.com and follow us on LinkedIn. https://www.unisys.com/unisys-legal/recruiting

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