Vmware Engineer - IV (Professional Services Delivery Engineer - IV)

Rackspace Technology; United States; Remote; USD 100,000 - 130,000; Full time

Job summary

A leading cloud services provider is seeking a PS Delivery Engineer IV to deliver Private Cloud Engineering consulting services to their enterprise and SME clients. The ideal candidate will have strong technical skills, experience in VMware projects, and a proven track record of managing communication and quality work in an agile team environment.

Qualifications

• 8+ years experience in development or infrastructure operations for critical IT infrastructure.
• Strong technical expert in complex projects from inception to delivery.
• Experience with applicable technologies including Rackspace Products.

Responsibilities

• Work with customer engineering teams on VMware projects.
• Write infrastructure as code using vRealize Automation.
• Manage and troubleshoot VMware environments.

Skills

Managed Private Cloud knowledge

Cloud native approaches

Strong Networking background

PaaS, IaaS understanding

DevOps Methodologies experience

VMWARE Technologies

Microsoft Windows administration

Linux System administration

Storage and backup knowledge

Databases and caching layers

Job description

Overview

JOB TITLE: PS Delivery Engineer IV – Private Cloud
FUNCTION: Professional Services
REPORTS INTO: Senior Manager PS
JOB FAMILY: Professional Services Private Cloud Delivery

Job Description

We are seeking a Professional Services Delivery Engineer IV to deliver Private Cloud Engineering consulting services into Rackspace’s Enterprise and SME clients. The ideal candidate will have strong, hands on technical skills, with the experience and consulting skills to understand, shape and deliver against our customers’ requirements.

Responsibilities

• Working with our customer engineering teams on a wide variety of VMware projects (migration, automation, containerization, transformation)
• Writing infrastructure as code (vRealize Automation)
• VMware environment troubleshooting and setup
• Meeting customer SLAs and managing communication in case of issues
• Configuring and maintaining storage and backup, monitoring, and alerting systems for multiple clients; interacting with teams and customers in different time zones for ensuring 24×7 support; Linux/Windows administration, automated deployments, scripting (Bash/PowerShell/Python)
• Participating in work sessions with clients and internal teams in order to transform their applications
• Completing technical documentation
• Delivering quality work in agile delivery model in a team environment

Role Requirements

• You’ll be a strong technical expert, with experience working complex projects from inception to delivery. You’ll have experience working in an engineering role, delivering automated, secure and robust private cloud infrastructure solutions.
• You’re happy to get involved in all levels of technical discussions, from architecture to hands on coding. A good grounding in infrastructure technology is highly advantageous, as is a programming background.
• You will be part of a team designing, automating, and deploying services on behalf of our VMware Cloud customers. We have deep experience applying DevOps techniques in virtually every industry. Every week is different and the problems you will be challenged to solve are constantly evolving.

Skills & Experience

• Strong Managed Private Cloud knowledge including:
• Cloud native approaches (serverless, cloud integration, modern application architecture, security, SRE)
• Strong Networking background
• PaaS, IaaS, best use cases, limitations etc.
• Key Managed Cloud IaaS components – Compute, Networking, AVS, DNS, Storage, Traffic Management, API Gateways, observability.
• Experience with DevOps Methodologies and CI/CD tool-chains.
• 8+ years experience in a development or infrastructure operations team for critical IT infrastructure - including high-availability, high-performance technologies including Rackspace Products (SDDC, RPC-V)
• VMWARE Technologies
• Microsoft Windows or Linux System administration experience (MCSE preferable)
• Storage and backup knowledge
• Databases and caching layers