Duration: 12 Months
Extension: Possible
Interview: 1–2 Rounds – Onsite Interviews Only
The role includes shared 24/6 on-call responsibilities.
Required Skills
13+ years of experience in Information Technology.
- 3+ years of Government experience (Federal, State, or Local Municipality).
- VMware Certified Professional (VCP) certification OR 5+ additional years of VMware experience.
- 8+ years of experience working in enterprise environments involving SAN and VMware infrastructure, including troubleshooting complex issues.
- 8+ years of hands-on VMware ESX administration experience.
- Experience with capacity planning based on technical analysis and research.
- Bachelor's degree in Information Technology Systems, Computer Science, or a related field.
Preferred Skills
Experience working with NIST, PCI, or IRS Publication 1075 environments.
- Working technical knowledge of network hardware, protocols, and Internet standards, including TCP/IP, DNS, and DHCP.
- Advanced knowledge of Windows Server 2012, 2016, and 2019.
- Experience with PowerShell scripting and automation.
- Knowledge of IT change management processes.
- Hands-on technical knowledge of network and server operating systems.
Key Responsibilities
Design, implement, configure, administer, and maintain enterprise VMware virtualization solutions.
- Manage and troubleshoot VMware ESX and SAN infrastructure to ensure optimal performance and availability.
- Monitor and optimize enterprise server infrastructure, system capacity, and security.
- Perform infrastructure upgrades, installations, configuration changes, and system maintenance.
- Conduct capacity planning, technical research, and performance analysis to support infrastructure improvements.
- Support disaster recovery, system failover, and business continuity initiatives.
- Develop technical design documentation, deployment procedures, and operational support guides.
- Troubleshoot complex hardware, software, virtualization, and network-related issues.
- Collaborate with application teams, infrastructure engineers, vendors, and IT management to resolve technical challenges.
- Ensure adherence to organizational information security policies and operational standards.
- Manage technical support tickets, prioritize incidents, and provide timely updates to stakeholders.
- Participate in the team's shared 24/7 on-call support rotation.
Additional Qualifications
Strong analytical and technical troubleshooting skills.
- Excellent written, verbal, and interpersonal communication skills.
- Ability to manage multiple tasks and priorities in a high-pressure environment.
- Self-motivated, detail-oriented, and capable of working independently and collaboratively.
- Strong customer service skills and ability to communicate with technical teams and senior IT leadership.