VMI Operator, Service & Repair

PACE Supply Corp.; Dublin (CA); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Life insurance

Sick days, holidays, and vacation

401(k) and ESOP

Job summary

PACE Supply Corp. seeks a motivated Vendor Managed Inventory (VMI) Operator for on-site work at customer facilities in the Dublin, CA area.

You will manage VMI systems, perform daily counts, and process replenishments to ensure accurate stock levels and timely fulfillment. Responsibilities include on-site customer service, quotes, and issue resolution, while collaborating with sales and operations to improve inventory flow and overall efficiency.

Qualifications

• High school diploma or equivalent required.
• Must be at least 18 years old.
• Valid driver’s license required.
• Ability to work independently in a customer-facing environment.
• Strong organizational and communication skills.
• Basic computer proficiency and experience using inventory or order entry systems.

Responsibilities

• Operate and manage Vendor Managed Inventory (VMI) systems directly within the customer’s facility.
• Perform daily inventory checks to maintain accurate stock levels and identify shortages.
• Stock, organize, and maintain inventory for efficient workflow and accessibility.
• Create and process replenishment orders based on customer usage and demand.
• Maintain accurate inventory counts and documentation.
• Provide quotes, process orders, and fulfill urgent customer product requests.
• Deliver responsive and professional customer service on-site.
• Serve as the primary point of contact between the customer and PACE Supply.
• Resolve inventory and product-related issues quickly and effectively.
• Identify opportunities to improve inventory flow and operational efficiency.
• Collaborate with internal sales, branch operations, and support teams.
• Proactively resolve stock shortages and supply chain challenges.
• Support continuous improvement initiatives that enhance the customer experience.
• Build strong relationships with customer personnel and contractors.
• Maintain a professional, solution-oriented presence on-site.
• Foster trust and communication between PACE and the customer.

Skills

Inventory control

Replenishment

Customer service

Data entry

ERP software

Warehouse operations

Communication

Time management

Education

High school diploma or equivalent

Tools

Inventory management software

ERP systems

Microsoft Office

Job description

Vendor Managed Inventory (VMI) Operator - Dublin / Pleasanton

PACE Supply is a leading wholesale distributor of plumbing, HVAC, hydronics, fire protection, water treatment, and industrial supplies throughout the West Coast. As an employee-owned company, we are committed to delivering exceptional customer service while creating long-term career growth opportunities for our team members.

We are currently seeking a motivated and customer-focused Vendor Managed Inventory (VMI) Operator to support customer operations on-site at customer facilities in the Dublin, CA area. The On-Site Vendor Managed Inventory (VMI) Operator manages inventory directly within a customer’s facility to ensure accurate stock levels, timely replenishment, and outstanding customer support. This role serves as the primary PACE representative on-site and combines inventory management, order fulfillment, customer service, relationship building, and process improvement to strengthen partnerships and drive operational efficiency.

Inventory Management & Operations

• Operate and manage Vendor Managed Inventory (VMI) systems directly within the customer’s facility
• Perform daily inventory checks to maintain accurate stock levels and identify shortages
• Stock, organize, and maintain inventory for efficient workflow and accessibility
• Create and process replenishment orders based on customer usage and demand
• Maintain accurate inventory counts and documentation

Order Fulfillment & Customer Support

• Provide quotes, process orders, and fulfill urgent customer product requests
• Deliver responsive and professional customer service on-site
• Serve as the primary point of contact between the customer and PACE Supply
• Resolve inventory and product-related issues quickly and effectively

Process Improvement & Collaboration

• Identify opportunities to improve inventory flow and operational efficiency
• Collaborate with internal sales, branch operations, and support teams
• Proactively resolve stock shortages and supply chain challenges
• Support continuous improvement initiatives that enhance the customer experience

Relationship Management

• Build strong relationships with customer personnel and contractors
• Maintain a professional, solution-oriented presence on-site
• Foster trust and communication between PACE and the customer

Minimum Qualifications

• High school diploma, GED, or equivalent experience
• Must be at least 18 years old
• Valid driver’s license required
• Ability to work independently in a customer-facing environment
• Strong organizational and communication skills
• Basic computer proficiency and experience using inventory or order entry systems

Preferred Experience

• Inventory management, warehouse operations, or supply chain experience
• Wholesale plumbing, HVAC, industrial, or construction supply knowledge
• Experience with Vendor Managed Inventory (VMI) programs
• Customer service and relationship management experience
• ERP or inventory management software experience

Required Skills & Competencies

• Inventory control and replenishment processes
• Strong attention to detail and accuracy
• Problem-solving and proactive decision-making
• Professional communication and customer service
• Time management and organizational skills
• Ability to collaborate across teams and departments

All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations. PACE Supply will consider qualified applicants with a criminal history pursuant to employment regulations.

Pre-Employment Requirements

As part of our commitment to providing a safe and secure work environment for our team members and customers, successful candidates must complete the following pre-employment requirements

Background Check

A comprehensive background check will be conducted to ensure candidates meet the necessary criteria for employment. PACE Supply will consider qualified applicants with a criminal history pursuant to California employment regulations.

Physical Examination

Candidates will undergo a physical examination to assess their fitness for the position's requirements.

Drug Test

A drug test will be administered to ensure a drug-free workplace.

Work Environment

Physical Requirements

• The employee is frequently required to stand, walk, reach with hands and arms, and talk or hear.
• Ability to lift items that weigh up to 50 lbs. regularly. This includes carrying, dragging, and walking with materials, as well as using a hand-truck.
• Prolonged periods of standing or sitting at a desk and working on a computer.
• Specific vision abilities required for this job include distance vision, peripheral vision, and depth perception.

Environmental Conditions

• The employee is frequently exposed to moving mechanical parts and outside weather conditions.
• Occasionally, the employee may be exposed to high, precarious places and vibration.
• The noise level in the work environment is usually moderate.

Benefit Snapshot

PACE Supply is proud to be an employee-owned corporation. We offer competitive wages, career pathways of growth, and excellent benefits packages that includes medical, dental, and vision care that is available to you within the first 30 days! We also provide our employees with life insurance, sick days, holidays, vacation, two retirement programs of 401(k) and ESOP, and much more.

Relocation Benefits

NO

Remote Availability

Remote (In-Market)

• Please note that individual total compensation for this position will be determined at the Company's sole discretion and may vary based on several factors, including but not limited to, location, skill level, years and depth of relevant experience, qualifications and other business considerations. PACE Supply is an equal opportunity employer and is committed to providing accommodations for qualified individuals with disabilities. If you require assistance or accommodation due to a disability, please contact the HR Department at (844)-393-7172.