VMI Coordinator

Border States; Kansas City (MO); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

ESOP (Employee Stock Ownership Plan)

Health, Dental & Vision Benefits

401(k) Retirement Plan

Paid Holidays

Bonuses for goals

Job summary

Border States is seeking a Warehouse Associate in Kansas City, MO. Be part of a growing, employee-owned company and help manage VMI programs, inventory levels, and documentation. This role supports efficient warehouse operations and customer service within a dynamic team.

Responsibilities include coordinating VMI processes, maintaining inventory, and using SAP/SupplyTrax for accurate deliveries and reporting. A forklift experience and readiness to travel as needed are preferred.

Qualifications

• Two-year degree or equivalent work experience.
• 2+ years in warehouse distribution or city desk preferred.
• Knowledge of electrical products is a plus.
• Valid driver's license may be required depending on job duties.
• Forklift experience preferred.

Responsibilities

• Coordinate the VMI program with a clear vision of the VMI concept.
• Maintain inventory levels and communicate with customers and branch on VMI changes.
• Perform SAP functions to ensure warehouse and deliveries run efficiently and accurately.
• Promote teamwork with Account Managers and coordinate VMI warehouses and equipment.
• Provide proactive customer service including order entry, expediting, pricing, returns, and delivery coordination.

Skills

Interpersonal skills

Communication

Organizational skills

Customer service

Education

Two-year degree

Tools

SAP

SupplyTrax

Secura Stock

Microsoft Office

Job description

Job Summary

Be part of a growing, successful company in an exciting and challenging field. Border States is 100% employee‑owned, which means you are empowered to make decisions, find solutions and receive rewards for your hard work. This position will be located in Kansas City, MO.

Application Deadline: Posted Until Filled.

Responsibilities

Essential Functions

• Coordinates the VMI program with a clear vision of the VMI concept.
• Coordinates with the customer and branch on all additions, changes, and deletions to the VMI programs.
• Upon proposal approval, works closely with our customers to transition inventories and implement programs.
• Ensures accurate communication, follow through, and documentation of VMI projects and processes using specific project management tools.
• Maintains minimum and maximum inventory levels.
• Monitors the overall quality of Border States' VMI performance in serving key customer goals.
• Promotes and builds customer service through teamwork with Account Managers.
• Coordinates the VMI warehouses, job boxes, job trailers and vending machines.
• Responsible for the maintenance and safe operations of all VMI warehouse equipment and vehicles in accordance with Border States, our vendors, and/or any government standards.
• Performs the appropriate SAP functions to ensure the warehouse and deliveries run as efficiently and accurately as possible.
• Coordinates activities associated with our inventory process.
• Communicates with internal and external customers on orders, inventory, and deliveries, etc.
• Works closely with Border States' sales and marketing staff to meet and exceed Branch sales and gross profit objectives.
• Obtains orders and provides proactive customer service sales and service functions including order entry, expediting, pricing, returns, coordination of deliveries, and follow‑up on customer inquiries, as required.
• Provides timely follow‑up on customer technical inquiries and requests.
• Actively participates in the marketing and sale of Border States' products and services.
• Consistently provides responsive, quality service to meet and exceed customer expectations.
• Provides input to Border States personnel on customer needs or concerns regarding pricing, inventory, products, competition, and procedures.
• Works closely with customer, branch, and corporate personnel to achieve successful results.
• Ensures order processes for standard orders and consignment processing.
• Inputs internal and external consignment field data and target quantities.
• Performs the duties of the Warehouse Associate.

Non-essential Functions

• Responsible for the security and maintenance of the building and grounds of the VMI Warehouse, job boxes, job trailers, and vending machines, so the property is neat and safe within Border States and government standards.
• Establishes bar code set‑up and labeling for customer inventory.
• Creates customer labels.
• Develops recovery and cross‑reference of SAP data to customer material numbers and descriptions.
• Maintains Open Order Reports, Billing Block Reports, and other reports deemed necessary on a consistent basis.
• Other duties as assigned by supervisor or designate.

Qualifications

• Minimum of a two‑year business/trade degree or the equivalent in work experience.
• Minimum 2 years of prior warehouse distribution and/or city desk experience preferred.
• Good knowledge of electrical products or systems preferred.
• A valid driver’s license may be required depending on job duties (e.g., travel, driving company vehicle, etc.). Applicants without a driver’s license may still be considered.
• Prior experience operating a forklift is preferred.
• Ability to read, write, and speak in English required.
• Strong working knowledge of PC for Windows, Microsoft Office (Excel and Word), internet, email, SAP software SupplyTrax and Secura Stock software preferred.

Skills and Abilities

• Excellent interpersonal, written and verbal communication, and reading skills.
• Ability to effectively plan and organize.
• Excellent customer service skills including being competent, accurate, responsive, and engaged.

Physical Requirements

Lift and carry requirements (weight and frequency):

Lift from Floor to Waist:

• < 10 lbs. – Occasionally
• 10 to 25 lbs. – Occasionally
• 26 to 50 lbs. – Occasionally
• 51 to 75 lbs. – Occasionally
• 76 to 100 lbs. – Occasionally
• 101+ lbs. – Occasionally

Above Waist Lift:

• < 10 lbs. – Occasionally
• 10 to 25 lbs. – Occasionally
• 26 to 50 lbs. – Occasionally
• 51 to 75 lbs. – Occasionally
• 76 to 100 lbs. – Occasionally
• 101+ lbs. – Not at all

Unilateral Carry:

• < 10 lbs. – Occasionally
• 10 to 25 lbs. – Occasionally
• 26 to 50 lbs. – Not at all
• 51 to 75 lbs. – Not at all
• 76 to 100 lbs. – Not at all
• 101+ lbs. – Not at all

Bilateral Carry:

• < 10 lbs. – Occasionally
• 10 to 25 lbs. – Occasionally
• 26 to 50 lbs. – Occasionally
• 51 to 75 lbs. – Occasionally
• 76 to 100 lbs. – Not at all
• 101+ lbs. – Not at all

Physical Activity

Frequency at which you would do the following in a typical day:

• Sitting – Frequently
• Standing – Frequently
• Walking – Frequently
• Bending/Stooping – Occasionally
• Crawling – Occasionally
• Climbing/Walking Stairs – Occasionally
• Reaching – Frequently
• Crouching/Squatting – Occasionally
• Kneeling – Occasionally
• Balancing – Frequently
• Repetitive Motion – Occasionally
• Trunk Rotation – Occasionally
• Pushing/Pulling – Occasionally
• Handling – Continuously
• Fingering – Frequently
• Talking – Occasionally
• Driving (fork lift) – Frequently
• Desk Work – Frequently
• Use of Tools – Frequently
• Hearing – Continuously
• Exposure (adverse weather) – Frequently
• Travel – Occasionally

Additional Information

This job description is a summary of the job duties and responsibilities and is not intended to cover all possible job duties and is subject to change at the employer's discretion. Employees must be able to perform the essential job duties and satisfy job requirements either with or without a reasonable accommodation.

Benefits

Border States has a competitive benefits package which includes but is not limited to:

• Health, Dental and Vision Benefits
• Accident, Critical Illness, Hospital Indemnity
• FSA & HSA
• Employee Stock Ownership Plan (ESOP)
• Disability Benefits
• 401(k) Retirement Plan
• Life Insurance
• Employee Assistance Program
• Paid Holidays
• Paid Volunteer Time
• Personal Leave time and more!
• Bonuses for achieving branch and company goals

Equal Opportunity For All

It's not just the law. It's something we've believed in since our founding. We value the diversity of all of our employee‑owners and will always be an equal opportunity employer.

Drug Free/Smoke Free Workplace

Employment may be contingent on the offered candidate successfully passing one or more of the following pre‑employment screenings: Criminal background check (required for all positions); Motor Vehicle Record (MVR) check (required for positions involving driving); Drug testing. The MVR check and drug testing vary by role and will be communicated to the offered candidate during the onboarding process and as applicable.