VM-Analytics Manager

T-Mobile; Santa Ana (CA); On-site; USD 89,000 - 179,000; Full time

Benefits offered by this job

Annual bonus

Stock grant

Employee stock purchase plan

401(k)

Paid time off

12 paid holidays

Family leave

Tuition assistance

Mobile service discounts

Home internet discounts

Pet insurance

Commuter benefits

Job summary

T-Mobile is seeking an experienced Analytics & Reporting professional to design, produce, and validate standard and ad-hoc reports, dashboards, and data visualization solutions. The role emphasizes gathering requirements, writing specifications, and delivering accurate outputs to support data-driven leadership decisions across the business.

You will collaborate cross-functionally to enhance reporting processes, manage complex data from multiple sources, and provide actionable insights while

Qualifications

• Bachelor's Degree plus 3 years of related work experience or advanced degree with 1 year of related work experience.
• Experience mining data and developing reports using a variety of reporting/analytics software packages.

Responsibilities

• Gather and integrate complex data from multiple sources to produce comprehensive reports and insights.
• Prioritize and drive new reporting requirements to completion by assessing business needs and coordinating cross-functional efforts.
• Identify and communicate key insights from reports to inform leadership decisions.
• Proactively enhance reporting and analytics processes through cross-functional collaboration and continuous improvement.
• Conduct complex ad-hoc research, analysis, and reporting as a subject-matter expert.
• Provide guidance to junior employees or act as a team lead for knowledge sharing.
• Handle other duties/projects as assigned by business management.

Skills

Data mining

Report development

Ad-hoc analysis

Cross-functional collaboration

Stakeholder communication

Education

Bachelor's degree + 3 years experience

Advanced degree with 1 year experience

Tools

Reporting software packages

Job description

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!

This role manages the design and production of standard and ad-hoc reports, dashboards, and data visualization solutions to support business decision-making. It involves gathering and documenting report requirements, writing specifications, and using reporting tools to create and modify reports based on evolving needs. The role includes validating and testing reports to ensure accuracy and quality while collaborating cross-functionally to enhance reporting processes. Success is measured by the timely delivery of accurate reports that meet business requirements and provide actionable insights to leadership. The work impacts organizational performance by enabling data-driven decisions and supporting strategic and tactical objectives through effective reporting and analytics.

• Gather and integrate complex data from multiple sources to produce comprehensive reports and insights
• Prioritize and drive new reporting requirements to completion by assessing business needs and coordinating cross-functional efforts
• Identify and communicate key insights from reports and analyses to inform leadership decisions
• Proactively enhance reporting and analytics processes through cross-functional collaboration and continuous improvement
• Conduct complex ad-hoc research, analysis, and reporting while serving as a subject-matter expert
• Provide guidance and support to junior employees or act as a team lead to facilitate knowledge sharing and project execution
• Also responsible for other duties/projects as assigned by business management as needed

Education Level

Bachelor's Degree plus 3 years of related work experience

OR advanced degree with 1 year of related work experience

OR combination of education and experience deemed equivalent

Acceptable areas of study include Business, Finance, Information

Management or related field

Experience

4-7 years of Experience mining data and developing reports using a variety of reporting/analytics software packages with an aptitude for learning new reporting software packages.

Total Target Cash Earnings Opportunity: $102,695 - $205,390National Base Pay Range: $89,300 - $178,600

The Total Target Cash Earnings Opportunity represents the expected total cash compensation for this role at target performance, combining base salary and annual incentive opportunity. Actual earnings may be higher or lower depending on individual performance and overall company results.

To find the pay range for this role based on hiring location, click here.

At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Corporate employees are eligible for a year-end bonus based on individual and/or company performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. The incentive component included in the Total Target Cash Earnings Opportunity reflects target performance. Actual earnings included in the Total Target Cash Earnings Opportunity reflect target performance; actual payouts may vary.

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check outwww.t-mobilebenefits.com.

Never stop growing!As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable!T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, genetic information, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing [e-mail] or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, we will consider for employment qualified applicants with arrest and conviction records.