Vitamin/Body Care Assistant

Natural Grocers Good4U; Ruidoso (NM); On-site; Full time

Job summary

Natural Grocers is seeking a Vitamin/Body Care Assistant for its new location in Ruidoso. This role involves ensuring the successful operation of the Vitamin and Body Care departments through excellent customer service, inventory management, and support for department managers. Ideal candidates will have retail experience and a commitment to customer satisfaction.

Benefits

Birthday Bonus Pay

Vitamin Bucks (up to $2,080 annually)

Paid Time Off

Employee Discount

Health and Wellness Programs

Qualifications

• At least 1 year of retail or grocery experience preferred.
• Experience supervising others is preferred.
• Ability to pass food safety courses.

Responsibilities

• Provide exceptional customer service and create a positive shopping experience.
• Assist in ordering and maintaining accurate inventory for vitamin and body care departments.
• Support department managers in managing margins and driving sales.

Skills

Customer service

Organization

Attention to detail

Education

High School diploma or GED

Tools

MS Word

Excel

Outlook

Job description

Salary Range: USD $16.00/Hr.

Overview

The Job in a Nutshell:

The Vitamin/Body Care Assistant supports the Vitamin and Body Care Managers in ensuring the successful operation and profitability of these departments.

Natural Grocers is excited to open in the Ruidoso community, with a scheduled grand opening in September 2025, subject to change.

We look forward to reviewing your application! Applications are accepted until the date listed below, which may be updated if the hiring timeline extends.

Application Deadline: 05/29/2025

Responsibilities

• Provide exceptional customer service, creating a positive shopping experience daily.
• Uphold integrity, responsibility, and excellence, adhering to all company policies.
• Create inviting, well-stocked, and shopable departments.
• Assist in ordering and maintaining accurate inventory for vitamin and body care departments.
• Support department managers in managing margins, driving sales, and maximizing profitability, including minimizing shrinkage and optimizing purchasing.
• Ensure all products and conditions meet company standards.
• Handle special orders, merchandising, tagging, facing, rotating, cleaning, markdowns, stocking, and backstock management.
• Assist in training and supervising department staff, including task assignments and follow-up.
• Conduct product demos, both active and passive.
• Work with managers to address performance issues within the department.
• Support store opening and closing activities, including Daily Sales Reports (DSR), cash handling, and cashier responsibilities.
• Manage register functions, including backup cashiering, customer returns, handling complaints, and shift changes.
• Maintain customer and employee safety and security.
• Respond to customer inquiries per company standards, including health and nutritional support statements.
• Continuously enhance product knowledge.
• Utilize SAP, inventory management software, email, and other systems as needed.
• Work a schedule based on store needs, including evenings, weekends, and holidays, totaling five days and 40 hours per week, with mandatory meetings.
• This position has limited Manager on Duty responsibilities but is not the overall store manager.

All employees are expected to be proactive and versatile to ensure the company's success.

Qualifications

• High School diploma, GED, or equivalent preferred.
• At least 1 year of retail or grocery experience preferred; natural foods experience is a plus.
• Experience supervising others is preferred.
• Experience in vitamins/supplements is preferred.
• Ability to pass food safety courses and maintain certifications.
• Ability to adapt to changing priorities and stay focused.
• Strong customer service skills.
• Highly organized with attention to detail.
• Ability to follow directions and complete tasks.
• Cashier trained and able to handle currency.
• Proficient in MS Word, Excel, and Outlook.

This job description is not a contract and may change. Employees must perform all tasks assigned by management.

Benefits

All Crew Members:

• Birthday Bonus Pay
• Vitamin Bucks (up to $2,080 annually)
• Holiday Pay for 5 holidays
• Paid Time Off (sick and vacation)
• Nutrition Education
• Employee Discount
• Customer Rewards Program
• Regular Pay Increases
• Career Development Opportunities
• Health and Wellness Programs
• Employee Assistance Program (EAP)
• Referral Program

Full-Time Crew Members (30+ hours/week):

• Medical, Dental, Vision Insurance
• Paid Parental Leave
• Paid Medical Leave
• Company Paid Short-Term Disability and Life Insurance
• Voluntary Benefits (Hospital Indemnity, Accident, Long-Term Disability, Term Life)
• Retirement Plan (401k) with Company Match
• Flexible Spending Accounts (FSA and HSA)

Diversity Statement

We are committed to diversity and inclusion, believing that health and wellbeing are accessible to all. We celebrate differences and foster an inclusive environment for our diverse crew.

Physical and Environmental Demands

Physical Capabilities:

• Lift/carry up to 10 lbs. constantly, 11-20 lbs. frequently, 21-50 lbs. occasionally, and with assistance, up to 100 lbs.
• Push/pull up to 15 lbs. constantly, up to 100 lbs. occasionally.
• Use computers for data entry, constantly walk, stand, and perform fine motor tasks.

Environmental Conditions:

• Work with tools, dust, fumes, and in congested areas frequently.
• Occasionally work with noise, cold, heat, humidity, heights, and contact stress.