VITAL STATISTICS RECORDS TECHNICIAN

Florida; Hudson (FL); On-site; USD 32,000 - 46,000; Full time

Job summary

The Florida Department of Health in Pasco County is seeking a Records Technician to support vital statistics operations at the Hudson office. The role involves processing birth and death records, assisting the public with applications, and ensuring compliance with Florida statutes.

You will issue certified copies, balance cash, and maintain secure records while providing accurate information on obtaining records.

Qualifications

• Must have a valid Florida Driver’s License.
• One year of customer service experience (preferred).
• Experience using office equipment (scanner, fax, calculator, copy machine).
• Experience as a cashier handling cash and credit transactions (preferred).

Responsibilities

• Serve as Deputy Registrar and manage daily Vital Statistics office operations.
• Authenticate credentials and issue certified copies in the EVitals system.
• Process birth/death certificate requests and maintain records.
• Balance cash drawer and daily deposits.
• Answer inquiries about records and provide information on obtaining records.
• Monitor safety paper usage and ensure compliance.
• Process mail requests and prepare reports; log mail in Excel Mail Log.
• Provide public assistance and guide sub-registrars and hospital staff.

Skills

Effective communication

Data collection & analysis

Reporting

Rules and procedures

Planning & organization

Communication

Tools

EVitals system

Excel

Office equipment

Job description

Job Title: RECORDS TECHNICIAN - 64002461

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The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website .

Requisition No:885770

Agency: Department of Health

OPEN COMPETITIVE OPPORTUNITY

Your Specific Responsibilities :

The incumbent is part of a global public health organization and is expected to support the Florida Department of Health in Pasco County in its mission to protect, promote and improve the health of all people in Florida through integrated state, county and community efforts and its vision to be the Healthiest State in the Nation. Furthermore, the incumbent is expected to incorporate the agency values of Innovation, Collaboration, Accountability, Responsiveness and Excellence in all aspects of their work.

This position involves direct contact with the general public, requiring independent decision making in responding to inquiries, filling requests for certified copies and providing assistance in completing necessary forms. The person in this position must be able to correctly interpret Chapter 382, Florida Statutes (Vital Statistics) in order to perform duties and to provide technical assistance to sub-registrars, hospital medical records personnel, funeral directors and physicians, with indirect supervision.

Acts as Deputy Registrar for DOH-Pasco. This position will have primary responsibility for the day-to-day operations of the – Hudson Vital Statistics office including daily EDRS monitoring and follow-up on late death records and compliance issues with physicians/Medical Examiner’s office, weekly hospital birth log reconciliation, home birth record completion, follow-up and registration. Assists the general public with correctly completing vital records applications in accordance with laws, rules and regulations. Authenticates requester’s credentials and inputs all information pertaining to the registrant and the applicant in the e-vitals system before issuing certified copies of certificates. Searches the system for computer generated birth/death certificates. Collects and posts cash, credit/debit cards, checks, and money orders received to the e-vitals system and issues a receipt to customers.

Answers telephone inquiries in a prompt and professional manner regarding birth/death certificates. Provides information on obtaining records from other states, laws regarding adoptions, amending records, paternity issues, etc.

Responsible for balancing cash drawer and deposit of all fees collected daily. Each record certification requires data input/retrieval through the EVitals system. Reviews paper birth, death and fetal death certificates for completeness, accuracy, neatness, timeliness and acceptability, and registration of the same.

Processes requests for birth/death certificates made via VitalChek. Request is mailed out same day by courier or regular mail.

Processes incoming mail requests/correspondence and preparing reports. All mail is logged in Excel Mail Log and on e-vitals, processed and sent out no later than the next business day. This includes Birth & Death requests, as well as Return Mail (incomplete requests). Responsible for securing all certificates, safety paper and monies daily. Maintains records and filing systems, and inventories of Vital Statistics forms and supplies.

Daily monitoring of safety paper usage for compliance. Responsible for coverage in the Dade City and Summit Vital Statistics offices as needed.

Performs other duties as required.

Required Knowledge, Skills, and Abilities

• Knowledge of the principles and techniques of effective communication.
• Ability to collect, record and analyze data relating to records or operational procedures.
• Ability to prepare reports.
• Ability to understand and apply applicable rules, regulations, policies and procedures.
• Ability to plan, organize and coordinate work assignments.
• Ability to communicate effectively.

Qualifications

Minimum:

• Must have a valid FL Driver’s License.

Preferred

1. One (1) year of customer service experience.
2. Experience using office equipment, e.g., working with computer, scanner, fax, calculator, copy machine.
3. Experience as a cashier in handling cash and credit transactions.

Florida Department of Health Mission, Vision, and Values :

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

Innovation: We search for creative solutions and manage resources wisely.

Collaboration: We use teamwork to achieve common goals & solve problems.

Accountability: We perform with integrity & respect.

Responsiveness: We achieve our mission by serving our customers & engaging our partners.

Excellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work

7509 State Road 52, Hudson, FL 34667

The Benefits of Working for the State of Florida

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;

Your take home pay can be significantly influenced by your insurance premiums.

Compare your current premium with the State of Florida employee premiums!

• Monthly employee premium for the standard PPO/HMO:
• Single coverage is $50
• Family coverage is $180
• Monthly employee premium for the High Deductible Health Plan PPO/HMO:
• Single coverage is $15
• Family coverage is $64.30
• Retirement plan options, including employer contributions
• State of Florida Tuition Waiver Program;
• Professional Development Training Opportunities;
• And much more!

Please be advised :

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State ofFlorida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.

Pursuant to Chapter 295, Florida Statutes,candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here . All documentation is due by the close of the vacancy announcement.

For assistance, call the People First Service Center at [phone] Monday - Friday, 8:00 a.m. to 6:00 p.m., Eastern time. Pursuant to Florida Law, 110.211 F. S., the State of Florida is an EEO employer.