Vital Fire Dispatch Specialist

Emergency Telecommunicator Services; Helenwood (TN); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance

Retirement plan

Paid leave

Employee support services

Professional development

Job summary

Emergency Telecommunicator Services in Helenwood, TN, is seeking a Fire Dispatcher to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert appropriate resources, and maintain communication with responding crews.

The role requires organized information handling, clear radio communication, and adherence to established response plans under supervision. Training and certifications may be required for certain assignments.

Qualifications

• High school diploma or equivalent required.
• Some employers provide entry-level instruction.
• Fire dispatch certification or incident-management coursework may be required for some assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Education

High school diploma or equivalent

Job description

Emergency Telecommunicator Services in Helenwood, TN, is seeking a Fire Dispatcher to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert appropriate resources, and maintain communication with responding crews.

The role requires organized information handling, clear radio communication, and adherence to established response plans under supervision. Training and certifications may be required for certain assignments.