Fire Communications Specialist

Emergency Telecommunicator Services; Helen (WV); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Overtime opportunities

Job summary

Emergency Telecommunicator Services in Helen, WV, seeks a dedicated Fire Dispatcher to coordinate emergency responses and maintain critical incident data. The role requires calm, precise radio communication and the ability to manage multiple information streams in fast-moving incidents.

Applicants should be comfortable with computers, maps, and data entry; fire dispatch certification or EMS dispatch training may be required for certain assignments.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.
• Applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication.
• Fire dispatch certification, emergency medical dispatch training, or incident-management coursework may be required for particular assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Radio communication

Computer systems

Data entry

Maps

Education

High school diploma or GED

Fire dispatch certification

Emergency medical dispatch training

Tools

Dispatch software

Job description

Emergency Telecommunicator Services in Helen, WV, seeks a dedicated Fire Dispatcher to coordinate emergency responses and maintain critical incident data. The role requires calm, precise radio communication and the ability to manage multiple information streams in fast-moving incidents.

Applicants should be comfortable with computers, maps, and data entry; fire dispatch certification or EMS dispatch training may be required for certain assignments.