Visual Supervisor-Soho Flagship

Rag & Bone; New York (NY); On-site; USD 50,000 - 52,000; Full time

Benefits offered by this job

Paid Time Off

Clothing Allowance

Generous Employee Discount

Paid Parental Leave

Wellness benefits access

Job summary

Rag & Bone in Soho, New York, seeks a Visual Supervisor to manage in-store presentation and brand storytelling. You will balance creative displays with sales objectives, ensuring a cohesive client experience across the store and aligned with our global retail strategy.

The role requires organizing and leading VM efforts, training staff, and collaborating with the store team to drive KPIs while maintaining brand standards and visual guidelines.

Qualifications

• Minimum 1 year in-store visual merchandising experience.
• Excellent time management, multi-tasking, communication, and organizational skills.
• Ability to work in a fast paced, high visibility environment.
• Willingness to work outside regular business hours including early mornings, late nights, and weekends.

Responsibilities

• Plan and execute in-store visual merchandising to ensure a consistent client experience and align with brand guidelines.
• Manage VM floor map zoning and floor set execution; coordinate with store manager.
• Train and supervise sales staff on visual standards and brand presentation.
• Provide VM support to neighboring stores and HQ as needed.

Skills

Visual merchandising

Time management

Multi-tasking

Communication

Organizational skills

Job description

About rag & bone

From our origins in New York in 2002, rag & bone was founded on a belief of uncompromising ideals: a commitment to doing things the right way, not the easy way. To making things that are as original as they are timeless. To being true to ourselves, even when that truth sets us apart from the mainstream.

We still believe in the same principles we started with: the easy elegance of classic British tailoring, the authenticity of American workwear, and the originality of our home city, New York. As New Yorkers, community and authenticity have become synonymous with our brand. An inclusive environment at rag & bone upholds our original values by encouraging employee connection and empowering each individual to have a voice on policy, process, and collaboration for a more equitable future.

Job Summary

The Visual Supervisor at Rag & Bone, Soho, is responsible for the overall brand and product presentation within the store location. The supervisor will balance art and commerce by ensuring a consistent client experience, drive brand values, and promote product selling. This position is a member of the Soho Team and reports into the General Manager of the store.

Description

Plan and execute in-store visual merchandising to ensure a consistent client experience, drive brand values, and promote selling within the store. Ensure that the store presentation is consistent to the global retail strategy, visual guidelines, window installations, and special projects. Consider localized market needs and variations. Manage VM floor map zoning in partnership with store manager. Plan floor set execution and oversee implementation. Update store windows with creative elements and product updates that align with brand seasonal strategies and concepts. Manage the brand standards within the store. Train and manage sales and support staff on the criteria. Identify store maintenance opportunities and manage work order process. Review floor set productivity with store manager and ensure that the store drives strong KPIs that correspond with the in-store client journey. Adjust floor sets as needed. Manage communication to and from the stores and HQ, including floor set planning, scheduling, and execution, new receipts and inventory levels, and special needs. Support store and ops teams with other tasks when the store is set. Provide inclusive and photographic recaps to corresponding store and VM partners. Occasionally provide VM support to the neighboring NYC stores and HQ VM team as needed.

Qualifications

Minimum 1 year in-store visual merchandising experience. Excellent time management, multi-tasking, communication, and organizational skills. Ability to work in a fast paced, high volume, high visibility environment. Strong drive for results. Acute attention to detail, accuracy, and follow-through. Ability to work outside of regular business hours including early mornings, late nights, and weekends.

Rules we live by | Rules you live by

• Be a Good Human - Be original, be authentic. Stand for diversity, equitability & inclusivity.
• Have No Fear - Innovate, solve problems
• Own Every Decision - Work together, get results
• Quality Matters - Not only with product but we see it in our people
• Make S**t Happen - Be disciplined, be competitive

Benefits

• Paid Time Off
• Clothing Allowance
• Generous Employee Discount
• Paid Parental Leave
• Membership to Calm and access to other wellness benefits
• Medical, dental, vision and ancillary benefits
• 401k

rag & bone is an EEO/Affirmative Action Employer. No employee or applicant is discriminated against because of race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, gender expression, parental status, status as a veteran, and basis of disability or any other federal, state or local protected class.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Hourly Pay Range

$36/hr - $37.50/hr USD