Visual Sales Part-Time Ambassador - Valencia

Everlane; San Francisco (CA); On-site; USD 26,174 - 28,929; Part time

Job summary

Everlane is seeking an Ambassador to enhance customer experience in San Francisco. In this role, you will inspire customers through exceptional service and personal styling, actively engaging with our brand's mission.

The ideal candidate is passionate about helping others, works well in a team, and thrives in a fast-paced environment, showing the ability to adapt to various tasks. Experience in retail/sales is preferred, along with strong communication skills.

Hourly pay ranges from $19.00 to $21.00, and candidates must be at least 16 years old.

Qualifications

• Experience in retail, sales or the service industry.
• Passion for helping others and being part of a team.
• Exceptional communication skills and comfort with feedback.
• Ambition to learn and grow from others.

Responsibilities

• Deliver customer-centric solutions and foster connections.
• Sell and style products while offering fit advice.
• Maintain store cleanliness and organization.
• Process purchases, returns and exchanges.

Skills

Customer service

Ability to multi-task

Communication skills

Teamwork

Product knowledge

Job description

At Everlane, we want the right choice to be as easy as putting on a great T‑shirt. That’s why we partner with ethical factories around the world. Work with high quality and more sustainably sourced materials. And share the true cost of every product we make. But there's a lot more work to be done, and we're excited to be growing a team of motivated humans that are up for the challenge.

The Ambassador role is responsible for bringing Everlane to life for our customers. You foster a positive environment while delivering a best-in-class store experience. You are customer focused, enjoy serving others, and are passionate about our product. Your goal is to have a positive impact on someone’s time in our store as you will be the face of our brand, and a champion of our mission and values. You inspire others through connection and education. You love styling our customers and focused on exceeding individual goals. You thrive in a fast-paced environment and have the ability to work in various aspects of the business. Your team can count on you to be a team player and show up with optimism and enthusiasm that influence others positively.

You must be 16 years of age or older to apply for this role.

As an Ambassador, you:

• Use curiosity to gain strong customer understanding to deliver customer‑centric solutions that exceed expectations
• Takes on opportunities and challenges with a sense of urgency and high energy. Shows pride in your work and takes ownership of your own performance
• Foster emotional and social connection within the store environment and community, while recognizing the value that different perspectives bring
• Take accountability for how you present yourself and manage your emotions in order to create a positive environment for yourself and others

Your day to day:

• Leverage product knowledge to actively sell and style our products and offer fit advice
• Introduce and educate our customer about our Brand’s mission, values, and ethos
• Have a customer‑first mindset when working with customers
• Show up to shifts on time with a can‑do attitude
• Be flexible through shift to work in multiple zones while effectively communicating with your team
• Process purchases, returns and exchanges
• Keep your store clean and tidy and maintain store presentation
• Process, organize, and prepare inventory
• Restock sales floor throughout the day

We’d love to hear from you if you have:

• Experience in retail, sales or the service industry
• A passion for helping others and enjoys being apart of a team
• The ability to multi‑task and pivot quickly while working in a fast paced and ever changing environment
• Have exceptional communication skills and are comfortable receiving feedback
• Ambition to learn and grow from others
• A fan of Everlane, our product, and our values

What is expected of you

• Must bend, reach, and stretch for product, as well as lift, carry and move at least 40 pounds
• Have a minimum of 12 hours of availability that supports the needs of the business, including: nights, weekends, and holidays
• Must regularly stand and move around all areas of the store and be accessible to customers

The fine print

You must be 16 years of age or older to apply for this role.

At Everlane, we carefully consider a wide range of compensation factors, including your background and experience. These considerations can cause your compensation to vary. The hourly pay range for this role is $19.00 - $21.00.

Everlane is reacting to what retail will look like post Covid‑19 so flexibility and resilience is key. Keeping a clean and organized space for everyone's health and safety will be a top priority in this role. More details on new policies and procedures will be shared during the interview process. This job summary is intended to describe the general nature and level of work leaders assigned to this job perform. It is not intended to include all duties and responsibilities but provide a baseline summary. Full details of expectations and responsibilities will be provided upon hire.

As part of our commitment to health and safety for our teams, we’re taking a responsible approach to creating the safest working environment we can. As part of that commitment, COVID‑19 vaccines are required for all current and future Everlane Team Members that do not require an exemption.

Equal Employment Opportunity

As set forth in Everlane’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

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