Seasonal Ambassador

Everlane; Austin (TX); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Competitive pay starting at $16 per 1

Job summary

Everlane in Austin, TX is seeking a Seasonal Ambassador to bring our clean luxury to life for Holiday shoppers. You’ll be the face of our brand, styling customers and delivering a best-in-class store experience in a fast-paced setting.

You’ll need a customer-first mindset, strong communication, and the energy to work across store teams. Availability for nights, weekends, and holiday peak days is required; prior retail or service experience is a plus.

Qualifications

• Experience in retail, sales or the service industry.
• Passion for helping others and teamwork.
• Ability to multi-task in a fast-paced and ever-changing environment.
• Excellent communication and openness to feedback.

Responsibilities

• Have a customer-first mindset when working with customers.
• Show up to shifts on time with a can-do attitude.
• Be flexible through shifts to work in multiple zones and communicate with your team.
• Process purchases, returns and exchanges.
• Keep your store clean and tidy and maintain store presentation.
• Process, organize, and prepare inventory.
• Restock sales floor throughout the day.

Skills

Customer service

Communication

Teamwork

Flexibility

Positive attitude

Job description

Clean luxury. Better for you.At Everlane, we believe luxury should be as effortless as it is conscious. We partner with ethical factories, work with premium, sustainably sourced materials, and strive to leave the industry cleaner than we found it. There's still much to do, and we're excited to grow a team of motivated humans ready for the challenge. The journey toward better continues.

The Seasonal Ambassador role is responsible for bringing Everlane to life for our customers during our Holiday Season. You foster a positive environment while delivering a best-in-class store experience. You are customer focused, enjoy serving others, and are passionate about our product. Your goal is to have a positive impact on someone’s time in our store as you will be the face of our brand, and a champion of our mission and values. You love styling our customers and focused on exceeding individual goals. You thrive in a fast-paced environment and have the ability to work in various aspects of the business. Your team can count on you to be a team player and show up with optimism and enthusiasm that influence others positively.

You must be 18 years of age or older to apply for this role.

The Extra Perks:

• Competitive pay starting at $16 per hour

As an Ambassador, you:

• Use curiosity to gain strong customer understanding to deliver customer-centric solutions that exceed expectations
• Takes on opportunities and challenges with a sense of urgency and high energy. Shows pride in your work and takes ownership of your own performance
• Foster emotional and social connection within the store environment and community, while recognizing the value that different perspectives bring
• Take accountability for how you present yourself and manage your emotions in order to create a positive environment for yourself and others

Your day to day:

• Have a customer-first mindset when working with customers
• Show up to shifts on time with a can-do attitude
• Be flexible through shift to work in multiple zones while effectively communicating with your team
• Process purchases, returns and exchanges
• Keep your store clean and tidy and maintain store presentation
• Process, organize, and prepare inventory
• Restock sales floor throughout the day

We’d love to hear from you if you have:

• Experience in retail, sales or the service industry
• A passion for helping others and enjoys being apart of a team
• The ability to multi-task and pivot quickly while working in a fast paced and ever changing environment
• Have exceptional communication skills and are comfortable receiving feedback
• Ambition to learn and grow from others
• A fan of Everlane, our product, and our values

What is expected of you :

• Have a minimum of 16 hours of availability that supports the needs of the business, including: nights, weekends, and holidays. Black Friday, Dec 24th, Dec 26th and peak weekend days through the holiday season are required.
• Must bend, reach, and stretch for product, as well as lift, carry and move at least 40 pounds
• Must regularly stand and move around all areas of the store and be accessible to customers

The Fine Print:

Everlane is deeply committed to respecting and protecting your data privacy. For information on our privacy practices, please review our Privacy Policy .

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Everlane’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.