Visual Merchandising Lead: Elevate Store Experience

Pottery Barn; Lynnfield (MA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Discounts on Williams-Sonoma brands

401(k) plan

Paid vacations

Health benefits

Wellness program

Learning opportunities

Cross-brand opportunities

Sample sales

Business casual environment

Volunteer time

Matching donations

Community involvement

Local discounts

Job summary

Pottery Barn is seeking a Visual Merchandiser Lead to drive store visual standards and lead the merchandising team. This full-time leadership role reports to the Visual Manager and General Manager, guiding staff to create engaging customer experiences and maintain on-brand displays.

You will coach associates, collaborate with the sales team, and execute floorsets that reflect the brand’s eclectic, modern spirit while fostering a positive, customer-focused store environment.

Qualifications

• 1-3 years of experience in merchandising or visual role.
• 1-2 years experience in home related design or visual merchandising preferred. Specialty retail preferred
• Effective communication, organization and leadership skills.
• Proven ability to motivate and influence others through personal actions and examples.
• College degree preferred or equivalent job experience.

Responsibilities

• Create engaging experiences for customers by sharing expertise on styling, decorating & entertaining.
• Interpret & execute visual inspiration to drive sales & convey the eclectic, creative & modern spirit of the brand.
• Ensure merchandising & displays are visually compelling to drive sales.
• Model & coach associates on how to uphold visual standards.
• Promote the lifestyle & protect the image of the Pottery Barn Brand.
• Replenish the sales floor regularly & maintain visual presentation & displays.

Skills

Merchandising

Visual Merch

Leadership

Communication

Staff coaching

Education

Bachelor's degree or equivalent

Job description

Pottery Barn is seeking a Visual Merchandiser Lead to drive store visual standards and lead the merchandising team. This full-time leadership role reports to the Visual Manager and General Manager, guiding staff to create engaging customer experiences and maintain on-brand displays.

You will coach associates, collaborate with the sales team, and execute floorsets that reflect the brand’s eclectic, modern spirit while fostering a positive, customer-focused store environment.