- Ensure excellence and consistency in visual merchandising execution across wholesale accounts and franchised boutiques.
- Implement global visual merchandising guidelines while adapting to local business needs and retail environments.
- Support product launches, seasonal campaigns, exhibitions, pop-ups, and special brand activations.
- Oversee the installation of window displays, showcase presentations, product displays, and in-store branding elements.
- Conduct regular visual merchandising reviews and provide recommendations to enhance brand visibility and presentation standards.
- Maintain display inventory and manage pick-and-pack warehouse
Partner Support
- Serve as a key point of contact for wholesale partners and franchised boutiques regarding visual merchandising initiatives.
- Develop and provide merchandising guidelines, support, training, and best practices to ensure consistent brand representation.
- Coordinate the distribution, tracking, and implementation of visual merchandising materials and display assets.
- Conduct on-site visits as needed to evaluate and monitor that standards are being met
- Ensure monthly receipt of pictures from the field to evaluate and monitor quality of installations
- Fulfill all image requests such as duratrans, framed art, banners, in-mall advertising visuals etc. (excl. coop and institutional advertising).
- Work closely with Marketing, Retail, Wholesale, Events, and Global Visual Merchandising teams to align priorities, execution and budget
- Collaborate with sales teams to identify opportunities for improving customer experience through visual presentation.
- Adhere strictly to the Visual Merchandising Budget for each individual territory
Store Design Planning & Project Management
- Support point-of-sale openings, renovations, relocations, and special projects in close coordination with Director of Finance and Operations.
- Manage project timelines, budgets, installations, and vendor coordination to ensure on-time delivery.
- Partner with architects, Retail, and Marketing teams on boutique layouts, design, and construction.
- Manage relationships with architects, contractors, millworkers, and other key vendors.
- Lead maintenance, repair, and improvement projects across the network.
- Coordinate with internal staff and external vendors including freelance artists, printers, custom display company, warehouses, general contractors, architects, millworkers and other vendors
Support for events:
- Support event teams on site when needed
- Presence to coordinate locally
- Other related activities
SUPERVISORY RESPONSIBILITIES
This position has no supervisory responsibilities
Provides work direction only
Provides work direction and gives input on hiring, promotions, transfers, performance management, discipline and termination
Provides work direction plus has responsibility for hiring, promotions, transfers, performance management, discipline and termination
WORKING CONDITIONS AND ENVIRONMENT
- Requires working in a normal business office environment
- Flexibility to be able to work off-hours and weekends as it relates to installs and events
- The noise level in the office is moderate
- The job requires extended periods of sitting (50% for computer and business travels) and standing (50%, especially during an installation or walk through while carrying out the normal daily activities
- May lift and/or move up to 50 pounds of displays
- Able to travel extensively throughout the Western Hemisphere (50-60%)
QUALIFICATIONS
EDUCATION:
- Bachelor’s Degree preferably in: Business Administration, Marketing, Interior design, Visual/ Fashion Merchandising.
EXPERIENCE:
- At least 3 years of experience in the field of visual merchandising and/or related field and overseeing construction are required
- Previous experience with luxury products
- Proficient with Microsoft Office; proficient in Power Point
- Fluent in English and Spanish a MUST
PERSONAL SKILLS:
- Highly organized with strong attention to detail and ability to manage multiple
- Fluent in English and Spanish, written and verbal, required
- Ability to prioritize and plan work activities
- Ability to meet deadlines and work under pressure
- Pro-active and dynamic