Visual Communications Assistant

FASTSIGNS #178001; Pompano Beach (FL); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Ongoing training opportunities

Opportunity to work in a variety of roles

Job summary

FASTSIGNS #178001 in Pompano Beach, Florida is looking for a Visual Communications Assistant to assist in daily center operations. Responsibilities include managing calls, filing documents, and supporting the sales team by contacting customers and maintaining store appearance.

The role offers a chance to be part of a supportive team in a growing franchise, with opportunities for skill development and customer interaction. Candidates should enjoy a dynamic work environment and be proactive in seeking sales opportunities.

Responsibilities

• Answer the phone and direct callers to the appropriate individual.
• Copy and file documents, work orders, estimates, and invoices.
• Assist the sales team by contacting customers when orders are ready for pickup.
• Maintain store appearance by vacuuming and cleaning surfaces.
• Assist accounting with aging reports and statements.
• Order and manage office supplies.
• Assist Visual Communications Expert with vendor communications.
• Serve as a production backup when needed.
• Input data, fax, mail, and organize incoming emails.

Job description

Future Opening: Visual Communications Assistant

Under general direction, the Visual Communications Assistant assists the Center Manager/Franchise Partner in the administration of daily center operations.

RESPONSIBILITIES

• Answer the phone and direct callers to the appropriate individual.
• Copy and file documents, work orders, estimates, invoices, etc., as needed.
• Assist the sales team as needed (i.e.: by contacting customers when orders are ready for pickup, labeling and mailing marketing materials and follow-up letters when requested, delivering orders when needed, making competitive shopping calls, etc.).
• Maintain store appearance by vacuuming, emptying trash cans, cleaning counters and windows, straightening showroom, updating in-store merchandising and keeping area neat.
• Assist accounting by printing and calling the aging report customers, printing and mailing statements, making bank runs, and posting checks if requested.
• Order and manage office supplies; make sure departmental needs are met, that postage meter has postage, copier and fax machine have paper, etc.
• Assist Visual Communications Expert as needed (i.e.: contact vendors for pricing, shipping updates, minor project management, estimate follow-up, and customer services needs).
• Serve as a production backup when needed.
• Input data, fax, mail, copy and file. Manage incoming emails and redirect to appropriate staff member.

Participate in and practice the FASTSIGNS sales mentality of “Everybody Sells”. Constantly be looking for sales opportunities for the center. Serve as a backup for answering the phone if the franchise partner, manager and sales/service employees are busy assisting other customers. Assist at the front counter as needed. Understand the sales process enough to consult with customers to determine project needs and solutions.

At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations – both locally and internationally – who offer competitive pay and ongoing training opportunities.

Are you ready to plan for your future? Discover your next career. Make your statement.

Learn more by exploring the positions offered by FASTSIGNS centers.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.

Typically Monday through Friday business hours

Fast growing industry

Opportunity to work in a variety of roles