Visitor Services and Restoration Coordinator

Towson; Hawaii; On-site; USD 35,000 - 50,000; Full time

Job summary

Towson is seeking a Visitor Services and Restoration Coordinator to oversee education and volunteer programs at its refuge complex in Hawaii. This role includes facilitating seasonal guided bird tours and working with the biology team on refuge operations. The selected individual will play a crucial role in engaging with local communities while supporting conservation efforts.

No housing is provided, and the compensation includes a living allowance of $650/week along with a housing stipend. A personal vehicle is recommended for this position.

Qualifications

• Experience with public lectures and programming.
• Ability to manage volunteer groups effectively.
• Comfortable leading groups and communicating clearly.

Responsibilities

• Facilitate seasonal guided bird tours.
• Organize volunteer events and assist with education programming.
• Work closely with the biology team to support refuge operations.

Skills

Congenial and friendly attitude

Public speaking

Team leadership

Flexibility

Timeliness

Effective communication

Job description

Visitor Services and Restoration Coordinator

This Visitor Services Individual Placement includes a breadth of exposure to refuge complex operations. The position’s primary responsibilities will be to oversee the refuge’s education and volunteer programs. As the complex is composed of five units that are primarily closed to the public, the visitor services program is small, but important.

Schedule

July 6, 2026 - December 12, 2026

Key Duties and Responsibilities

The selected member will help to facilitate seasonal guided bird tours, organize volunteer events, assist with the bunkhouse program, and provide education programming to interested parties on and off the refuge.

Marginal Duties

They will also work closely with the refuge’s biology team to assist with refuge operations, to become intimately familiar with our mission and work, and to identify priority volunteer projects. The selected member will engage with FWS’ broader visitor service’s community, and with the Urban Wildlife Conservation Program, to provide connectivity with those programs and to relay opportunities to refuge leadership.

Required Qualifications

• Congenial and friendly attitude
• Experience with and willingness to give public lectures and programming
• Comfort in leading and managing volunteer groups, including disciplinary action, when necessary
• Ability to speak clearly, loudly when necessary, and with articulation
• Ability to maintain positivity despite large competing workloads and frequent shifts in priorities
• Timeliness
• Flexibility
• Ability to work effectively independently and in groups
• Appropriate hygiene and attire for a professional work setting representing the Federal government

Preferred Qualifications

• Knowledge of native Hawaiian plant and animal species, including common/latin/Hawaiian names
• Knowledge of invasive species management techniques
• Knowledge of local peoples, and customs.
• Established trust-based relationships with local organizations

Living Accommodations

No housing provided.

Compensation

• Living allowance - $650/week
• Housing stipend - $500/month

All allowances are subject to applicable federal, state, and local taxes.

Personal Vehicle Information

Recommended

Equal Opportunity Statement

The Student Conservation Association, Inc., is an Equal Opportunity Employer. The SCA strives to cultivate a work environment that encourages fairness, teamwork, and respect among all staff members and is committed to maintaining a work atmosphere where lifestyles may grow personally and professionally.