VISITOR INFORMATION PROGRAM ASSISTANT I-KONA (DELEGATED)

State of Hawaiʻi; Kailua (HI); On-site; USD 36,000 - 46,000; Full time

Benefits offered by this job

Paid Holidays

Paid Vacation

Health Insurance

Retirement Plan

Job summary

The State of Hawai‘i, Department of Transportation, is seeking a Visitor Information Program Assistant I to greet and assist the traveling public at the Lihue Airport, providing information about Hawaii to encourage travel between the islands. The role includes incidental clerical tasks and other duties as assigned.

The position requires meeting minimum qualifications, a valid driver’s license, and willingness to work rotating shifts, including evenings, weekends and holidays; SIDA clearance is

Qualifications

• Basic Experience: ability to read, understand and follow oral and written instructions; high verbal skill or a high school diploma/equivalent.
• General Experience: one year of work experience showing patience, tact, and even temper when dealing with others.
• Driver's License: valid driver's license at time of appointment.
• Substitutions Allowed: substitutions as described in the Minimum Qualification Requirements.

Responsibilities

• Greet, welcome, and assist travelers at Lihue Airport; provide information to encourage travel to Hawaii.
• Perform various clerical duties and other related duties as assigned.

Job description

Salary: $3,266 to $4,139 per month (SR-08, Step C to I)

Note: Hiring rates will be based on availability of funds, the applicant's qualifications, and other relevant factors.

Shift work: Applicants must be willing and able to work rotating shifts, including evenings, weekends and holidays.

This posting is for the State of Hawaii, Department of Transportation (DOT).

Duties Summary
The Visitor Information Program Assistant I is responsible for greeting, welcoming, and assisting the traveling public at the Lihue Airport, for providing information of interest to visitors to encourage travel to the major islands in the Hawaiian chain; and for incidentally performing various clerical duties and other related duties as assigned.

Minimum Qualification Requirements

• Basic Experience: Applicants must possess experience which demonstrated the ability to read, understand and follow oral and written instructions, and a high degree of verbal skill. This requirement may also be met with the possession of a high school diploma or equivalent.
• General Experience: One (1) year of work experience which demonstrated positive evidence that applicants possess patience, tact, and an even temper in meeting and dealing with others.
• Driver's License: Applicants must possess a valid driver's license at the time of appointment.
• Substitutions Allowed: Relevant substitutions as described in the complete Minimum Qualification Requirements will apply.

Security Identification Display Area (SIDA) Clearance - Federal Criminal History Records Check

In accordance with Federal regulations, persons who are being considered for employment in positions which require unescorted access to secured areas at the airport must undergo a pre-employment fingerprint-based criminal history record check. In order to be granted the SIDA clearance, prospective employees must not have been convicted, or found "not guilty by reason of insanity," of a disqualifying criminal offense within ten years from the date of the application. Upon recommendation for hire, prospective employees will be required to successfully undergo the fingerprint-based criminal history record check and be found free of disqualifying convictions during the preceding ten years.

Legal Authorization To Work

The State of Hawaii requires all persons seeking employment with the government of the State shall be citizens, nationals, or permanent resident aliens of the United States, or eligible under federal law for unrestricted employment in the United States.

Other Information

The State of Hawai'i complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If you require reasonable accommodation in completing an application, any pre-employment testing, or otherwise participating in the selection process, please call the DOT Personnel Office at [phone] for assistance.

Testing Information

The examination for this recruitment will be conducted on an unassembled basis where the examination score is based on an evaluation and rating of your education and experience. It is therefore important that your employment application provide a clear and detailed description of the duties and responsibilities of each position you held.

In-person interviews and/or further testing in Hawaii may be required at the discretion of the hiring agency. If in-person interviews and/or further testing is a requirement, applicants who meet the minimum qualification requirements and are referred to the vacancy must be available to participate in person and at their own expense in this required phase of the selection process.

Applicants are encouraged to submit their applications as soon as possible. In addition to employment availability and score, the referral of qualified applicants may be based upon other factors including date of receipt of application.

Your Job Benefits With The State Of Hawai'i

The State of Hawaii offers its employees who are members of the civil service a range of benefits. Some benefits are offered as a result of collective bargaining agreements and changes may occur.

Note: Benefits for NON-CIVIL SERVICE appointments will be provided by the hiring department at the time of interview.

Paid Holidays

You may be eligible for 13 paid holidays each year; 14 holidays during an election year.

Paid Vacation

You may earn vacation leave at a rate that other employers find tough to match - 21 days each full year from the FIRST year of employment. This compares to an average of 10 days offered by private companies. You may accumulate up to a total of 90 days (720 hours) of vacation.

Paid Sick Leave

You may earn sick leave at the same rate as vacation - 21 days per year from the FIRST year, and there is no limit on the amount you can accumulate. Expectant mothers may also use sick leave for pre-natal or post-natal check-ups or any illness related to pregnancy. Plus, unused accumulated sick leave may eventually be used to increase your retirement benefits in certain situations.

Other Leaves

Reasonable time off with pay may be provided for jury or witness duty, a death in the family, some military duty, and donation to the Blood Bank. Leave sharing donations may be granted to eligible employees who have serious personal illnesses or injuries or need to care for a seriously ill or injured family member. Various leaves without pay may also be granted with full re-employment rights.

Health Insurance

The State pays a part of the premiums for each employee's enrollment in a State sponsored Medical, Drug, Vision, and Dental Plan. For more information, visit the Employer Union Trust Fund website www.eutf.hawaii.gov for coverage and options.

Group Life Insurance

The State provides a free life insurance policy for employees.

Retirement Plan

The State contributes to a retirement plan for eligible employees. Generally, employees under the Hybrid Plan with 10 years of credited service and who have reached 65 years of age or have 30 years of credited service and have reached 60 years of age may retire and receive benefits. To find out more about the options you have, go to http://ers.ehawaii.gov.

Premium Conversion Plan

Participating employees may increase their take-home pay by having the State deduct the cost of health care premiums before payroll taxes are withheld.

Flexible Spending Accounts

Eligible employees can reduce their federal and state income taxes and social security taxes through a tax-savings benefit program called Island Flex. This program allows employees to set aside money from their paychecks to pay for out-of-pocket health care expenses and eligible dependent care expenses on a BEFORE-TAX basis.

Transportation Benefits

Participating employees may increase their take-home pay by having the State deduct qualified transportation expenses (i.e. eligible parking fees, monthly bus passes for TheBus, fare coupons for The Handi-Van, Vanpool Hawaii participation fee, etc.) through pre-tax payroll deductions.

Deferred Compensation

The State offers employees a voluntary pre-tax retirement savings plan designed to give employees a tax break today and an opportunity to build a retirement nest egg through voluntary payroll deductions. Several types of investment options are available.

Temporary Disability Insurance

Qualified employees may be eligible to receive benefits for a disability caused by a non-work related injury or illness under this program.

Social Security

As an employer, the State also contributes to an employee's social security account.

Promotions & Transfers

For employees with membership in the civil service, the State offers promotion and transfer opportunities throughout the State Executive Branch.

Training & Continuing Education

The State supports developmental activities related to an employee's work. In many departments there are numerous in-service training opportunities available. Sabbatical leaves with pay are available for qualified employees.

Travel Expenses

The State may pay for certain business related travel expenses including mileage reimbursement for use of a personal car during work, airfare, meals and lodging expenses for trips to neighbor islands or out of state.

Incentive & Service Awards

The State has a program that recognizes employees for their years of service and provides cash awards for their superior accomplishments and other contributions that improve State operations.

Union & Collective Bargaining

Employees have the right to join the union for collective bargaining with the State and employee representation. Some employee unions provide discounts, insurance and other opportunities. Employees may also decide not to join a union, however, employees are required to pay union service fees unless the employee's job is excluded from collective bargaining.

The above information is solely intended as a summary of the benefits available to State of Hawaii employees and is subject to change. Whether or not you are entitled to a particular benefit will depend on your specific appointment and employment status (included, excluded, exempt, non-exempt). Please refer to the appropriate collective bargaining agreement or executive order and all applicable laws, rules, policies, or plan documents for further details. Nothing herein shall be deemed as creating an employment contract, promise of employment, promise of continued employment, or obligation of any kind on the part of the State of Hawaii.

The State of Hawaii is an Equal Opportunity Employer