Visitor Control Officer - Security - FT - 1st Shift

Huntsville Hospital; Huntsville (AL); On-site; USD 30,000 - 40,000; Full time

Job summary

Huntsville Hospital is seeking a greeter to work across various departments. The candidate will be responsible for monitoring visitors for safety compliance, providing excellent customer service, and reporting any incidents. Required qualifications include a high school diploma or GED, CPR certification, and customer service experience. The role demands flexibility in a fast-paced environment and the ability to enforce policies courteously.

Qualifications

• Must have CPR certification.
• Management Of Aggressive Behavior training required.
• IAHSS Basic certification is required within 90 days.

Responsibilities

• Serve as a greeter at various hospital departments.
• Monitor visitors for safety and security compliance.
• Report incidents immediately to security management.

Skills

Customer service

Communication skills

Fast-paced environment

Education

High School diploma or GED

Some college preferred

Job description

Overview

Serves as a greeter at various hospital departments and facilities. Responsible for observing, monitoring, and reporting activities at HH Health System. Responsible for constant monitoring of visitors for Safety & Security rules compliance and immediate violence de-escalation when needed. Reports all incidents and violations immediately and submits a written report to security management.

Qualifications

Minimum Knowledge, Skills, Experience Required: Education/Certification: High School diploma or GED required. Some college preferred. Must have the following within initial:

• CPR certification
• Management Of Aggressive Behavior
• IAHSS Basic certification (Within 90 days of employment)

Experience: Customer service experience required and experience in a healthcare environment preferred. Must possess a driver's license and be insurable by HH standards. Additional Skills/Abilities: Must be able to work in a fast paced environment, requiring prioritizing and changing tasks frequently and quickly. Excellent customer service and communication skills needed with the ability to enforce policies in an assertive, yet courteous manner. Must possess some computer skills with ability to use word processing and spreadsheet applications.