Vision & Style Concierge

Warby Parker; Westerville (OH); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Health, vision, and dental insurance

Paid sick leave

Paid Holidays

Vacation days per year

401(k) retirement plan

Parental leave

Short-term disability

Employee Stock Purchase Plan

Employee Assistance Program (EAP)

Bereavement Support

Optical Education Reimbursement

Free eyewear

Job summary

Warby Parker is seeking a well-rounded Sales Advisor to deliver outstanding service and help customers choose glasses that fit their style and needs. You will contribute to a high-energy team, share brand values, and participate in initiatives to improve the retail experience.

The role emphasizes customer engagement, product expertise, and a collaborative, fast-paced environment across our stores. Attractive benefits and competitive compensation are offered.

Qualifications

• Experience in a customer-facing service environment.
• Able to adapt quickly in a fast-paced setting.
• Passion for fashion and technology.

Responsibilities

• Communicate Warby Parker's values and brand philosophy on the sales floor.
• Delight customers through excellent service.
• Demonstrate product knowledge and offer style advice.
• Brainstorm ideas to reinvent the retail and glasses-shopping experience.
• Anticipate needs of team and customers and lend a hand.
• Foster an inclusive culture by treating customers and colleagues with respect.

Skills

Customer service

Communication

Teamwork

Problem-solving

Adaptability

Time management

Fashion interest

Job description

Warby Parker is seeking a well-rounded Sales Advisor to deliver outstanding service and help customers choose glasses that fit their style and needs. You will contribute to a high-energy team, share brand values, and participate in initiatives to improve the retail experience.

The role emphasizes customer engagement, product expertise, and a collaborative, fast-paced environment across our stores. Attractive benefits and competitive compensation are offered.