Vision Services Assistant I

Kaiser Permanente; San Francisco (CA); On-site; USD 42,000 - 65,000; Full time

Job summary

Kaiser Permanente Eye Services is seeking a Vision Services Assistant to support ophthalmologists and optometrists, handling patient flow, testing, and clerical duties. You will work under supervision to enhance provider-patient interactions and assist with scheduling and records management.

The role emphasizes providing accurate ophthalmic testing, preparing patients for exams, and supporting the Eye Services operation.

Qualifications

• Graduate of an accredited Medical Assistant program or Kaiser Permanente in-house program.
• At least 1 year as Kaiser Medical Assistant or assisting physicians/optometrists in eye care.
• Able to work with electronic medical record system (EMR).
• Good verbal and written communication skills, including legible handwriting.
• Demonstrated ability to work effectively in teams.

Responsibilities

• Measure and record intraocular pressure (tonometry) and other ophthalmic tests.
• Prepare patients for examination and assist with minor eye procedures.
• Schedule appointments and manage surgical procedures.
• Maintain patient records and documentation in the EMR.
• Answer phones, take messages, and coordinate with providers.

Skills

Medical Assistant

Teamwork

Electronic Medical Records

Verbal and Written Communication

Education

High School Diploma/GED

Job description

Job Summary:

A Vision Services Assistant (V.S.A). is a member of the Eye Services team, providing direct support to the providers (Ophthalmologists and optometrists) and the Eye Services operation, while working under the direct supervision of the Chief of Ophthalmology or designee(s). The V.S.A.s primary role will be to enhance to provider interactions with their customers utilizing specific knowledge, objective ophthalmic testing and practicing special technical skills in the Eye Services specialty. The VSA will maximize opportunities for flexible operations within vision services by assisting with provider visits as well as supporting department operations with clerical services (e.g., making appointments, scheduling surgical procedures, taking messages, registering patients, etc.).

Essential Responsibilities:

Measures and records intraocular pressure (tonometry), neutralization of spectacles (lensometry), automated visual fields, autorefraction (in preparation for the subjective refraction by the provider), autokeratometry, anterior chamber angles, vital signs and pupillary response and other objective ophthalmic testing procedures. Measures complete visual acuitys for all ages and ocular diagnoses, including Snellen charts, HOTV charts, color vision and stereopsis. Administers topical eye medications per specific physician order in preparation for testing as permitted by state law and regulation. Performs other objective ophthalmic testing and automated image capture as indicated. Makes and cancels Optometry, Ophthalmology, medical clearances and diagnostic appointments. Obtains and prepares the appropriate medical information (records, files, forms, diagnostic results) for the provider. Records relevant medical information for the provider (i.e., assessments, plans, interventions, and spectacles) completes forms and other necessary data entry. Documents concise and relevant medical and ocular histories in the medical record. Escorts patients to exam rooms and prepares them for examination. Instructs eye patients by providing relevant information, per provider protocols. Witnesses patient consent signature and signs forms. Electronically, set up lab, x-ray and other requisitions, as needed. Labels specimen and Pathology Requests forms. Documents the specimens following departmental specific procedures. . Sets up and assists with minor surgical procedures of the eye, as needed by setting up supplies, handling instruments, etc. Anticipate provider needs (preparation of supplies, instruments and equipment). Cleans (changing cleaning solutions, as needed), wraps, labels and re-stocks instruments. Maintains equipment and orders/stocks supplies. Orders and maintains inventory par levels of supplies, forms, medications, etc. as needed. Keeps work area clean. Calls patients with messages from providers and documents disposition. Documents, updates and processes records relating to provider appointments. Performs surgical scheduling functions, as needed. Answers phones, makes appoints, takes messages. Maintains provider and department files, as needed. Performs other related duties as necessary. Supervisory Responsibilities: This job has no supervisory responsibilities. Consistently demonstrates the knowledge, skills, abilities, and behaviors necessary to provide superior and culturally sensitive service to each other Corporate Compliance Accountability:

Grade 180

Basic Qualifications:

Experience

• Must be a graduate of an accredited Medical Assistant program or an in-house Kaiser Permanente Medical Assistant program, or have at least one (1) year (1,000 hours or more per year) of experience as a Kaiser Permanente Medical Assistant, or have one (1) year (1,000 hours or more per year) recent experience of assisting physicians or Optometrists in an eye care setting. Must successfully complete PARRS II, AutoReg, and be able to work with electronic medical record system. Good verbal and written communication skills, including legible handwriting. Ability to read and comprehend simple instructions. Demonstrated ability to work effectively in teams required. Knowledge of computer and computer keyboard. Must be willing to work in a Labor Management Partnership environment. Also refer to Position Specifications outlined in the appropriate collective bargaining agreement.

Education

• High School Diploma/GED.

License, Certification, Registration

• Basic Life Support

Additional Requirements:

Preferred Qualifications: