Vision Clinic - Optometric Patient Services Representative

Midwest Eye Consultants; Maumee (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health benefits

Dental insurance

Vision insurance

401k

Paid holidays

PTO

Certification program

Job summary

Midwest Eye Consultants in Maumee, OH, seeks a friendly Patient Services Representative to connect patients with doctors, review insurance, and manage front-desk duties.

You will verify insurance, obtain pre-authorizations, check patients in and out, schedule visits, and support billing through the Central Billing department. Growth opportunities through our certification program are available.

This on-site full-time role offers paid holidays, PTO, and a comprehensive benefits package.

Responsibilities

• Greet patients in a friendly, professional manner.
• Answer calls, schedule appointments, and assist in patient communications and recalls.
• Respond to patient inquiries about billing, procedures, policies and available services.
• Prepare patient chart prior to appointment and complete upon arrival.
• Efficiently process patients through checkout by verifying chart documentation and insurance information, accepting and posting payments, preparing and filing clean claims, authorizing insurance and billing, scheduling referrals, and entering data into EHR.
• Perform end of day tasks, including balancing cash drawer, processing daily deposits, evaluating reports, and submitting essential reports.
• Monitor patient flow throughout the office, communicating delays.
• Provide a safe and clean office environment.
• Perform other duties as determined by the office manager and doctors.

Job description

Vision Clinic - Optometric Patient Services Representative

Job Category: Patient Services

Requisition Number: VISIO005463

• Posted : July 28, 2026
• Full-Time
• On-site

Locations

Showing 1 location

MWEC Maumee
485 W Dussel Dr
Maumee, OH 43537, USA

MWEC Maumee
485 W Dussel Dr
Maumee, OH 43537, USA

POSITION SUMMARY: The Patient Services Representative facilitates communication between patients and doctors, clinical staff, and administrative staff, and acts as the liaison between patients, insurance companies, and the Central Billing department. Responsibilities include verifying insurance, obtaining pre-authorizations, checking patients in and out, scheduling appointments, answering phones, triage, responding to patient inquiries, and maintaining charts.

WHAT WE OFFER:

Starting wage based on knowledge, skill, and previous experience

6.5 paid holidays per year

Approximately 10 days of PTO within first year

Full slate of benefits to include health, dental, vision, and 401k

Growth and wage increase through company paid certification program

ESSENTIAL RESPONSIBILITIES:

Greet patients in a friendly, professional manner

Answer phone calls, schedule appointments, assist in patient communications and recalls

Respond to patient inquiries about billing, procedures, policies and available services

Prepare patient chart prior to appointment and complete upon patient arrival

Efficiently process patients through check out by verifying chart documentation and insurance information, accepting and posting payments, preparing and filing clean claims, authorizing insurance and billing, scheduling referrals, and accurately entering corresponding data into EHR

Perform end of day tasks, including balancing cash drawer, processing daily deposits, evaluating data from various reports, and submitting essential reports

Monitor patient flow throughout the office, properly communicating delays

Provide a safe and clean office environment

Perform other duties and assume various responsibilities as determined by the office manager and doctor(s)

PHYSICAL DEMANDS AND WORK ENVIRONMENT (per ADA guidelines):

Physical Activity: Standing, Walking, Stooping, Grasping, Typing, and Manual dexterity. The worker is required to have visual and verbal acuity to determine the accuracy, neatness, and thoroughness of the work assigned.

Physical Requirements: Must be able to lift up to 15 pounds on a regular basis from floor to waist, 5 pounds from waist to shoulder, and 5 pounds from shoulder to overhead.

Work Environment: Professional medical office environment.

Qualifications

Skills

Behaviors

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Motivations

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Education

Experience

Licenses & Certifications

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.