Vision Claims Processor — Hybrid, Temp-to-Hire

MindLance; Mason (OH); Hybrid; USD 36,000 - 48,000; Full time

Job summary

MindLance is hiring a Claims Processor to support billing and processing of routine vision insurance claims through insurance portals. This hybrid role in Mason, OH offers 3 days onsite and two days remote, with a temp-to-full-time conversion path.

The ideal candidate has 0–1 year of claims processing or data entry experience, strong Excel skills, and a customer-focused mindset. Training is provided and collaboration with internal teams is required.

Qualifications

• 0–1 year of claims processing or data entry experience.
• Basic knowledge of claims adjudication and third-party benefits.
• Strong Excel skills; familiarity with Access is a plus.
• Effective communication, analytical, multitasking abilities.
• Strong customer service mindset.
• High school diploma required.

Responsibilities

• Process standard, non-complex claims and adjustments accurately and efficiently.
• Meet productivity, cycle time, and quality performance metrics.
• Support non-complex claims projects and initiatives.
• Adapt quickly to new plans and benefit design changes.
• Collaborate with internal teams to drive strong client satisfaction.
• Proactively work with leadership to improve performance when needed.

Skills

Data entry

Excel

Claims processing

Attention to detail

Analytical thinking

Customer service

Education

High school diploma

Tools

Access

Job description

MindLance is hiring a Claims Processor to support billing and processing of routine vision insurance claims through insurance portals. This hybrid role in Mason, OH offers 3 days onsite and two days remote, with a temp-to-full-time conversion path.

The ideal candidate has 0–1 year of claims processing or data entry experience, strong Excel skills, and a customer-focused mindset. Training is provided and collaboration with internal teams is required.