Vision Center Manager NL 1

Walmart; Mishawaka (IN); On-site; USD 37,000 - 51,000; Full time

Job summary

Walmart in Mishawaka, IN is seeking an Optician or vision center supervisor to drive sales through strong merchandise presentation, pricing accuracy and in-stock levels. You will mentor associates, handle customer needs, measure and fit eyewear, and ensure policy compliance while supporting community outreach efforts.

The role emphasizes teamwork, integrity, and the ability to adapt to varying shifts, with day-time hours and a focus on providing excellent customer service within the Vision

Qualifications

• Completion of 2+ years of college OR 1 year retail experience with 1 year supervisory experience OR 2 years general work experience including 1 year optical experience.
• High school diploma or equivalent.
• Current eligibility to work as an optician or apprentice optician under applicable state laws and regulations.

Responsibilities

• Drives sales in the Vision Center with effective merchandis­ing, pricing, signing, stock levels and forecasting.
• Models and leads Associates to ensure excellent CustomerMember service per company standards.
• Oversees community outreach and promotes service as good community members.
• Ensures compliance with policies, asset protection, safety controls, and program execution in the Vision Center.
• Supervises and develops Associates through training, mentoring, and recognition.
• Consults with MembersCustomers to provide quality eyewear and accurate measurements.

Skills

Customer service

Supervisory experience

Optical experience

Retail experience

Education

Some college or equivalent

High school diploma or equivalent

Job description

WM Supercenter #2678 316 Indian Ridge Blvd
Mishawaka, IN 46545-9034

R-2632739

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$27.00 - $37.00/hr*

Full time

Shifts may vary

Day in the life

Position Summary...

What you'll do...

• Drives sales in the Vision Center by ensuring effective merchandise presentation including accurate and competitive pricing proper signing and instock and inventory levels budgeting and forecasting sales and assessing economic trends and community needs
• Models enforces and provides direction and guidance to Associates on proper CustomerMember service approaches and techniques to ensure CustomerMember needs complaints and issues are successfully resolved within Company guidelines and standards
• Oversees the implementation of and participates in community outreach programs and encourages Associates to serve as good members of the community
• Ensures compliance with Company and legal policies procedures and regulations for the Vision Center by analyzing and interpreting reports implementing and monitoring asset protection and safety controls overseeing safety operational and quality assurance reviews developing and implementing action plans to improve performance providing direction and guidance on executing Company programs and strategic initiatives and directing the Vision Center Associates in ensuring confidentiality of information documentation and assigned records
• Provides supervision and development opportunities for Associates in the Vision Center by hiring training mentoring assigning duties providing recognition and promoting a belonging mindset in the workplace
• Ensures the provision of quality eyewear by consulting with and educating MembersCustomers selecting products based on MemberCustomer needs obtaining measurements verifying prescriptions maintaining confidential information performing minor frame repair and maintaining Optical equipment
• Upholds the Companys Open Door Policy: by meeting with Associates and listening to concerns researching issues reviewing Company policies and procedures and suggesting resolution for Associates Coordinates completes and oversees jobrelated activities and assignments by developing and maintaining relationships with key stakeholders supporting plans and initiatives to meet customer and business needs identifying and communicating goals and objectives building accountability for and measuring progress in achieving results identifying and addressing improvement opportunities and demonstrating adaptability and promoting continuous learning Provides supervision and development opportunities for associates by hiring and training mentoring assigning duties providing recognition and promoting a belonging mindset in the workplace Ensures compliance with company policies and procedures and supports company mission values and standards of ethics and integrity by implementing related action plans utilizing and supporting the Open Door Policy: and providing direction and guidance on applying these in executing business processes and practices
• Respect the individual: Builds highperforming teams embraces differences in people cultures ideas and experiences creates a workplace where associates feel seen supported and connected through a culture of belonging creates opportunities for all associates to thrive and performx000B
• Respect the individual: Works collaboratively builds strong and trusting relationships communicates with impact energy and positivity to motivate and influencex000B
• Respect the individual: Attracts and retains the best talent empowers and develops talent and recognizes others contributions and accomplishments
• Act with Integrity: Maintains and promotes the highest standards of integrity ethics and compliance models the Walmart values to support and foster our culture holds oneself and others accountable supports Walmarts goal of becoming a regenerative company by making a positive impact for associates customers members and the world around useg creating a sense of belonging eliminating waste participating in local giving
• Act with Integrity: Acts in a selfless manner and is consistently humble selfaware honest fair and transparent
• Serve Our Customers and Members Delivers results while putting the customer first considers and adapts to how where and when customers shop and applies the EDLP and EDLC business models to all plans
• Serve Our Customers and Members Makes decisions based on data insights and analysis balances short and longterm priorities and considers our customers fellow associates shareholders suppliers business partners and communities when making plans
• Strive for Excellence: Displays curiosity and a desire to learn takes calculated risks demonstrates courage and resilience and encourages learning from mistakes
• Strive for Excellence: Drives continuous improvements adopts and encourages the use of new technologies and skills and supports others through change.

Minimum Qualifications...

• Completion of 2 or more years of college OR 1 year’s retail experience and 1 year’s supervisory experience OR 2 years’ general work experience including 1 year’s optical experience.
• High school diploma or equivalent.
• Current eligibility to work as an optician or apprentice optician under applicable state laws, regulations, and/or rules.

Preferred Qualifications...

• Supervising Associates

Primary Location...

316 INDIAN RIDGE BLVD, MISHAWAKA, IN 46545-9034, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

Walmart is committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

Benefits you’ll enjoy

• Free shipping
• As a Walmart Associate, you're eligible to become a Walmart+ member. Enjoy benefits like free store delivery and shipping, fuel savings, and video streaming. Sam's Club associates are eligible for a Club Membership.
• Live Better U
• 100% covered
• Earn a degree or in-demand skills certificates with no debt- Walmart covers 100% of tuition and books. Live Better U offers 60+ programs for Associates to pursue their dreams.
• Ready to grow your career? Walmart Academy offers job-specific retail training and leadership courses to help Associates reach their career goals.
• Enjoy 401(k) matching and stock purchase plans
• Access mental health resources and assistance programs for life’s challenges
• Paid time off
• Take a break as needed for vacation, sick leave, holidays, parental leave, and more
• Training, leadership programs, and clear paths to advance
• Medical, dental, vision, and wellness programs for you and your family

At Walmart, you’re welcome for who you are, no matter your background, experiences, or perspectives.

Our stores and services are for everyone, and so is our workplace. We believe different experiences drive our ability to better serve our communities and deliver affordable products across the nation.

Here, your unique insights and ideas are encouraged, valued, and essential to creating a forward-thinking company that thrives on fresh ideas and dedicated teamwork.

Since our founding, we’ve focused on bringing affordable essentials to families everywhere, and today, Walmart is one of the most recognizable names in retail worldwide.

Join us, and help us continue our mission to bring everyday value and support to communities everywhere.

We’re driven by a commitment to make life better for millions of customers and support our associates with opportunities to grow, learn, and advance.