Vision Center Manager L1

Walmart; Fort Walton Beach (FL); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Competitive hourly wage

Annual performance bonuses

Health benefits

401(k) and stock purchase

Paid time off

Disability coverage

Education benefits

Job summary

Walmart in Fort Walton Beach is seeking a Vision Center Lead to drive sales and customer service excellence. The role involves inventory management and coaching staff while supporting Walmart’s community outreach initiatives.

Candidates should have a high school diploma or equivalent, experience in retail or supervision, and eligibility as an optician. Benefits include competitive wages, health coverage, and educational programs.

Qualifications

• Experience in retail and supervisory roles or optical experience is required.
• Eligibility to work as an optician or apprentice optician under state laws.

Responsibilities

• Drive sales and ensure effective merchandise presentation.
• Model customer–member service approaches for timely issue resolution.
• Develop Associates through hiring, training, and mentoring.
• Oversee community outreach programs and promote sustainable practices.

Skills

Customer service

Sales management

Inventory management

Coaching and training

Optical services

Education

High school diploma or equivalent

Completion of 2 years of college or equivalent experience

Job description

Position Summary: Lead the Vision Center team to achieve sales and customer service excellence. Drive product visibility, pricing accuracy, inventory management, and forecasting while ensuring compliance with company policies and local regulations. Provide coaching, training, and recognition to Associates, fostering a culture of belonging, continuous improvement, and high performance. Represent Walmart in community outreach and support Walmart’s values of integrity, customer focus, and excellence.

Responsibilities

• Drive sales by ensuring effective merchandise presentation, pricing accuracy, proper signage, and optimal inventory levels.
• Budget and forecast sales while assessing economic trends and community needs.
• Model and enforce proper Customer–Member service approaches, ensuring timely resolution of complaints and issues.
• Oversee implementation of community outreach programs and encourage Associates to serve as community ambassadors.
• Ensure compliance with company and legal policies through analysis of reports, implementation of asset protection and safety controls, and execution of quality assurance reviews.
• Develop Associates by hiring, training, mentoring, assigning duties, recognizing achievements, and promoting a belonging mindset.
• Provide quality eyewear service: consult with Members, select products, obtain measurements, verify prescriptions, maintain confidential information, perform minor frame repair, and maintain optical equipment.
• Uphold the Company’s Open Door Policy by meeting with Associates, listening to concerns, researching issues, reviewing policies, and suggesting resolutions.
• Coordinate and oversee job-related activities and assignments, develop and maintain relationships with stakeholders, and support initiatives to meet customer and business needs.
• Build high‑performing teams that embrace diversity, support collaboration, motivate effectively, and retain top talent.
• Act with integrity, uphold Walmart’s values, and support the company’s regenerative goals through sustainable practices and community impact.
• Deliver results while putting customers first, adapting to shopping preferences, and applying business models to all plans.
• Make data‑driven decisions that balance short‑term and long‑term priorities, considering all stakeholders.
• Promote continuous improvement, embrace new technologies, and support others through change.

Minimum Qualifications

• Completion of 2 or more years of college OR 1 year’s retail experience and 1 year’s supervisory experience OR 2 years’ general work experience including 1 year’s optical experience.
• High school diploma or equivalent.
• Current eligibility to work as an optician or apprentice optician under applicable state laws, regulations, and/or rules.

Preferred Qualifications

• Previous experience supervising Associates.

Benefits

• Competitive hourly wage ranging from $33.50 to $43.50, and the actual rate will meet or exceed the applicable minimum wage.
• Annual or quarterly performance bonuses and potential regional pay adjustments.
• Health benefits including medical, vision, and dental coverage.
• Financial benefits such as 401(k), stock purchase, and company‑paid life insurance.
• Paid time off (PTO), parental leave, family care leave, bereavement, jury duty, and voting leave.
• Short‑term and long‑term disability coverage, company discounts, military leave pay, adoption and surrogacy expense reimbursement.
• Live Better U education benefit program for eligible associates.

Location

748 Beal Pkwy NW, Fort Walton Beach, FL 32547‑3002, United States.

Policy

Walmart and its subsidiaries maintain a drug‑free workplace and have a zero‑tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and is designed to create a safe and productive work environment.