Visa Associate (Part-time)

Scheels All Sports, Inc; Overland Park (KS); On-site; USD 19,286 - 27,552; Part time

Benefits offered by this job

Employee discount

Job summary

Scheels All Sports, Inc. seeks a part-time associate in Overland Park, KS to support customer service and VISA application processing. You will handle checkout, data entry, and safety duties while maintaining a clean, compliant workspace. This role offers a great associate discount and opportunities to develop product knowledge.

The candidate should be 18+ with strong communication, teamwork, and multitasking skills, and be flexible to work varied hours including evenings and weekends.

Qualifications

• High school education or equivalent is preferred.
• Customer service experience is valuable.
• Must be 18 years of age and able to work flexible hours.

Responsibilities

• Maintain confidentiality and assist customers applying for the Scheels VISA.
• Process applications and complete checkout procedures.
• Stock VISA materials and ensure compliance with regulations and standards.
• Operate the control console and ensure safety and proper operation of attractions where applicable.
• Provide excellent customer service and professional communication.
• Maintain a clean and organized personal workspace and surrounding area.

Skills

Customer service

Communication

Attention to detail

Teamwork

Multitasking

Safety awareness

Cash handling

Education

High school diploma or equivalent

Job description

Location

Overland Park, KS 66223, USA.

About SCHEELS

SCHEELS is a leader in the sporting goods industry, offering a wide selection of brands and exceptional customer service.

Compensation

Earn $17.00 per hour plus a great associate discount on all in-store purchases.

Schedule

Must be flexible to work the assigned schedule between 9 a.m. and 9:30 p.m., Monday through Saturday, 10 a.m. to 6 p.m. Sunday. Schedule may include varied hours, evenings, weekends, and holidays, and requires availability at least every other weekend or two weekends a month. Average hours per week are 20.

Responsibilities

• Maintain a high standard of confidentiality and respect for privacy when working with customers who are applying for the Scheels VISA.
• Professionally process completed applications, finish the checkout process and be knowledgeable to answer questions and possible issues relating to the Scheels VISA.
• Complete daily audit sheets, track store performance, and help maintain compliance with First National Bank, VISA, and Scheels regulations and standards.
• Stock VISA materials daily throughout the store.
• Operate the control console to start and stop the attraction and be fully knowledgeable of all control, loading, balancing, safety, and emergency operating procedures.
• Maintain full attention on attraction operation at all times when it is moving.
• Inform customers to fasten belt, bar, or other safety device.
• Confirm customers meet height and other admission requirements.
• Ensure safety at all times.
• Direct customers on how to enter and exit the attraction; operators sometimes help people get on and off rides.
• Monitor the condition of the equipment and the operation of all moving parts at all times to ensure the ride is operating properly and safely.
• Keep the area clean and free from debris and spilled liquids.
• Collect payment method from patrons.
• Maintain orderly appearance of personal workspace and surrounding areas.
• During downtimes, operators attend to miscellaneous projects including hanging, folding, sticker placement, and pricing product.
• Exhibit excellent customer service and communication skills.
• Demonstrate strong organization, attention to detail, and multitasking and problem‑solving skills.
• Read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals; write routine reports and correspondence; speak effectively before groups of customers and employees.
• Be professional in appearance and attitude, contribute to a positive team atmosphere, and treat others with respect while following Scheels’ policies and procedures.
• Assist with all other duties as assigned.
• Be at least 18 years of age.
• Work the assigned schedule, which may include varied hours, evening, weekends, and holidays.

Requirements

• Must be 18 years of age.
• Customer Service: Genuinely and consistently treat co‑workers, customers and business partners like they are the most important person, including eye contact, a smile and a genuine “Thank you”.
• Culture: Approach daily tasks, projects and follow‑up communication with energy and sense of urgency.
• Show a deep desire to become a knowledge expert in their role and apply knowledge and experience with great impact.
• Show respect and appreciation for others and Scheels.
• Arrive to work and meetings 10 minutes early.
• Team Mentality: Genuine interest and action in helping others before yourself, regardless of recognition or reward.
• Teach‑ability: Consistent eagerness to listen, learn, apply knowledge and accept critical feedback.
• Adaptability: Ability to adapt to a changing work environment.
• Basic skills: Ability to apply concepts of basic math, grammar, punctuation and spelling.
• Dress Code: Meet Scheels dress and grooming expectations to support a professional, clean and welcoming environment.
• Demonstrate pride and ownership of work while meeting deadlines.

Education & Experience

The ideal candidate will have a high school education; or up to three months of related experience or training; or an equivalent combination of education and experience.

Physical Requirements

Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation. Medium work — exerting 20 to 50 pounds of force occasionally, and/or 10–25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects. Physical demand requirements are in excess of those for light work.

Equal Employment Opportunity

Scheels is an equal employment opportunity employer providing equal employment opportunities to individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. Scheels will provide reasonable accommodations for qualified individuals when appropriate.