Virtual Travel Support Specialist

Destinytravel; San Jose (CA); On-site; USD 40,000 - 60,000; Full time

Job summary

A travel services company is looking for a Virtual Travel Support Specialist in San Jose, California. This role involves assisting travelers from planning to trip completion, providing insights, confirming itineraries, and maintaining proactive communication. The ideal candidate will be dedicated to exceptional customer service, ensuring that travelers feel informed and supported throughout their journeys. Effective communication and problem-solving skills are essential for this position.

Responsibilities

• Assist clients with questions and travel updates.
• Provide destination insights and requirements.
• Confirm itineraries and travel details.
• Offer proactive communication and support.

Job description

About the job Virtual Travel Support Specialist

As a Virtual Travel Support Specialist, you will serve as a primary point of contact for travelers from initial planning through trip completion. Your mission is to provide clear communication, manage changes, answer questions, and ensure travelers feel informed and supported at every stage of their journey. You will work directly with clients to understand their needs and deliver guidance that aligns with their expectations.

At Destiny&Co, we prioritize exceptional service and carefully managed travel experiences.

Key Responsibilities

• Assist clients with questions and travel updates.
• Provide destination insights and requirements.
• Confirm itineraries and travel details.
• Offer proactive communication and support.