Virtual Travel Support Specialist

Destinytravel; Columbus (OH); On-site; USD 40,000 - 50,000; Full time

Job summary

A travel service provider is seeking a Virtual Travel Support Specialist to assist clients from initial planning to trip completion. This role involves providing clear communication, managing changes, and ensuring that travelers feel supported throughout their journey. Candidates should possess excellent communication skills and be adept at confirming itineraries and travel details. This position is based in Columbus, Ohio, and offers a chance to enhance the travel experience for clients.

Responsibilities

• Assist clients with questions and travel updates.
• Provide destination insights and requirements.
• Confirm itineraries and travel details.
• Offer proactive communication and support.

Job description

About the job Virtual Travel Support Specialist

As a Virtual Travel Support Specialist, you will serve as a primary point of contact for travelers from initial planning through trip completion. Your mission is to provide clear communication, manage changes, answer questions, and ensure travelers feel informed and supported at every stage of their journey. You will work directly with clients to understand their needs and deliver guidance that aligns with their expectations.

At Destiny&Co, we prioritize exceptional service and carefully managed travel experiences.

Key Responsibilities

• Assist clients with questions and travel updates.
• Provide destination insights and requirements.
• Confirm itineraries and travel details.
• Offer proactive communication and support.