Virtual Travel Support Specialist

Destinytravel; Charlotte (NC); On-site; Full time

Job summary

A travel service company is seeking a Virtual Travel Support Specialist in Charlotte, North Carolina. This role involves being a primary point of contact for travelers, providing guidance from initial planning to trip completion. You will answer inquiries, manage changes, and assist clients with travel details, ensuring they feel supported throughout their journey. Ideal candidates would have a passion for travel and a commitment to excellent service.

Responsibilities

• Assist clients with questions and travel updates.
• Provide destination insights and requirements.
• Confirm itineraries and travel details.
• Offer proactive communication and support.

Job description

Charlotte, North Carolina, United States

About the job Virtual Travel Support Specialist

As a Virtual Travel Support Specialist, you will serve as a primary point of contact for travelers from initial planning through trip completion. Your mission is to provide clear communication, manage changes, answer questions, and ensure travelers feel informed and supported at every stage of their journey. You will work directly with clients to understand their needs and deliver guidance that aligns with their expectations.

At Destiny&Co, we prioritize exceptional service and carefully managed travel experiences.

Key Responsibilities

• Assist clients with questions and travel updates.
• Provide destination insights and requirements.
• Confirm itineraries and travel details.
• Offer proactive communication and support.