Virtual Travel Experience Agent

Livetripexperience; Norman (OK); Remote; USD 42,000 - 60,000; Full time

Benefits offered by this job

Ongoing mentorship

Access to travel deals

Career advancement opportunities

Travel deals

Job summary

A travel service provider seeks a Virtual Travel Experience Agent to deliver world-class hospitality remotely. The role involves guiding clients in their travel preparations and providing ongoing support. Ideal candidates are customer-obsessed, organized, and adaptable, ideally with a background in hospitality or travel. This fully remote position offers opportunities for mentorship and travel benefits, making it a great opportunity for those passionate about travel.

Qualifications

• Proven customer service experience in hospitality or travel.
• Ability to manage multiple itineraries efficiently.
• Willingness to learn new tools and adapt to changes.

Responsibilities

• Deliver exceptional customer care by addressing client needs.
• Manage client itineraries, making adjustments as necessary.
• Provide recommendations and guidance on travel documentation.
• Monitor trips and send timely updates or check-ins.
• Maintain professional, timely communication to build client trust.

Skills

Customer service

Organizational skills

Adaptability

Hospitality experience

Remote ready

Job description

Join our team as a Virtual Travel Experience Agent! Your mission is to deliver world‑class hospitality remotely. You will guide clients through their travel preparations and provide ongoing support during their trips, ensuring every interaction leaves them feeling confident and excited about their journey.

Key Responsibilities

• Deliver exceptional customer care by proactively addressing client needs before and during their trips.
• Assist with itinerary management, including last‑minute adjustments and upgrades.
• Provide personalized recommendations and clear guidance on travel documentation.
• Monitor client trips to anticipate needs and send timely updates or check‑ins.
• Build trust with clients through professional, friendly, and timely communication.

Ideal Candidate

• Customer‑Obsessed: You have a genuine desire to help people and go the extra mile.
• Organized: You can handle multiple client itineraries without missing a detail.
• Adaptive: You embrace change and can adjust quickly to new tools and procedures.
• Background: Experience in hospitality, concierge services, or travel agencies is a plus.
• Remote Ready: You have a quiet workspace and high‑speed internet connection.

What We Offer

• A supportive, fully remote team environment.
• Opportunities for career advancement in the travel sector.
• Ongoing mentorship and professional development.
• Exclusive access to travel deals and benefits.