Virtual Tax Pro: Expert 1040 Prep & Guidance

Intuit, Inc.; Lincolnshire (IL); Remote; USD 29,000 - 37,000; Full time

Benefits offered by this job

Virtual role

Remote work flexibility

Job summary

Intuit, Inc. is seeking a tax professional to assist TurboTax customers remotely with expert guidance, tax preparation, and explanations of tax concepts.

You will handle federal and state returns, provide product inquiries support, and ensure high-quality customer interactions through video and audio tools. Applicants should have 2+ years of recent tax prep experience, a valid PTIN, and strong communication skills.

Qualifications

• 2+ years of experience preparing federal and state 1040 returns for 30+ clients per season.
• Active PTIN and ability to obtain state licenses/certificates.
• Proficient with tax software and able to explain tax concepts in plain language.
• Willing to work 20+ hours per week and operate from a dedicated internet connection.

Responsibilities

• Assist TurboTax customers virtually via video communications software.
• Provide tax advice and full service return preparation with signature.
• Explain tax terms and navigate government websites to find accurate answers.
• Document customer interactions and meet KPI metrics.

Skills

Tax preparation

Customer service

Video calls

Bilingual EN/ES a plus

Tools

Tax software

PTIN requirement

Job description

Intuit, Inc. is seeking a tax professional to assist TurboTax customers remotely with expert guidance, tax preparation, and explanations of tax concepts.

You will handle federal and state returns, provide product inquiries support, and ensure high-quality customer interactions through video and audio tools. Applicants should have 2+ years of recent tax prep experience, a valid PTIN, and strong communication skills.