Virtual Tax Preparer

Intuit, Inc.; Cicero (IL); Remote; USD 60,000 - 90,000; Full time

Job summary

Intuit, Inc. seeks a Retail Tax Expert to provide virtual tax support to TurboTax customers nationwide. You will prepare and review individual returns, answer federal and state tax questions, and optimize deductions and credits using Intuit’s secure, cloud-based tools.

You will document cases, analyze financial data, stay current on tax law changes, and collaborate to improve customer experiences in a learning-focused culture.

Qualifications

• Solid tax knowledge across federal and state returns.
• Strong communication and customer-service skills.
• Ability to explain complex tax concepts clearly to customers.

Responsibilities

• Deliver virtual, one-on-one tax support to TurboTax customers nationwide.
• Prepare and review individual returns.
• Answer complex federal and state tax questions and identify deductions/credits.
• Document cases and analyze financial data for accurate filings.
• Stay current on changing tax laws and collaborate with peers.

Skills

Tax expertise

Customer service

Communication skills

Remote work

Education

Bachelor's degree in accounting or related field

Job description

As a Retail Tax Expert at Intuit, you will deliver virtual, one-on-one tax support to TurboTax customers nationwide. You’ll prepare and review individual returns, answer complex federal and state tax questions, and identify deductions and credits to optimize outcomes. Using Intuit’s secure, cloud-based tools, you’ll document cases, analyze financial data, and ensure accurate, compliant filings. You’ll stay current on changing tax laws, collaborate with peers to improve customer experiences, and thrive in Intuit’s inclusive, learning-focused culture that rewards innovation and expertise.