Virtual Tax Prep Specialist | Expert Guidance & Returns

Intuit, Inc.; Camp Hill (Cumberland County); Remote; USD 26,000 - 39,000; Part time

Job summary

Intuit, Inc. is seeking a highly motivated tax professional for a virtual customer-facing role. You will guide customers through their tax returns, provide expert explanations, and utilize TurboTax software to deliver accurate federal and state returns.

Minimum 2 years of recent 1040 experience, active PTIN, and willingness to work at least 20 hours per week. Excellent communication, problem-solving, and customer service skills are essential for success in this fast-paced environment.

Qualifications

• 2+ years of recent experience preparing federal and state 1040 tax returns for at least 30 clients per season using commercial tax software.
• Active PTIN required.
• Willing to work minimum 20 hours per week.
• Knowledge of Circular 230 is preferred.
• Must reside in the United States.

Responsibilities

• This is a virtual, customer-facing role using video communications software to interact with customers.
• Provide tax advice, complete tax returns, and explain tax and technical terms in everyday language.
• Document customer interactions and work to meet KPI metrics and program goals.
• Complete required training and development as determined by the business.

Skills

Tax preparation

Customer service

Video interaction

Bilingual English/Spanish

Software proficiency

Tools

TurboTax

Job description

Intuit, Inc. is seeking a highly motivated tax professional for a virtual customer-facing role. You will guide customers through their tax returns, provide expert explanations, and utilize TurboTax software to deliver accurate federal and state returns.

Minimum 2 years of recent 1040 experience, active PTIN, and willingness to work at least 20 hours per week. Excellent communication, problem-solving, and customer service skills are essential for success in this fast-paced environment.