Virtual Tax Prep Specialist: 1040 Expert

Intuit, Inc.; Wilmington (NC); Remote; USD 46,000 - 59,000; Part time

Job summary

Intuit, Inc. is seeking a tax professional for a fully remote, part-time role to assist TurboTax customers with federal and state returns.

The position emphasizes excellent communication, empathy, and technical tax knowledge, with training and compliance requirements. The role focuses on video interactions, tax advice, and complete preparation services, including handling inquiries and performing calculations using TurboTax and related tools.

Qualifications

• 2+ years of recent experience preparing federal and state 1040 returns for at least 30 clients per season using commercial tax software.
• Strong communication skills and ability to explain tax terms clearly.
• Willingness to complete required training and maintain licenses as needed.

Responsibilities

• Virtual, customer-facing role using Smartlook for video interactions.
• Provide tax advice, full service return preparation and signature, product inquiries, and tax calculations.
• Create high-quality customer interactions with empathy and clear explanations.
• Document customer interactions and adhere to procedures and company policies.

Skills

Tax preparation experience

Customer service

Communication skills

Tools

TurboTax

Smartlook

Job description

Intuit, Inc. is seeking a tax professional for a fully remote, part-time role to assist TurboTax customers with federal and state returns.

The position emphasizes excellent communication, empathy, and technical tax knowledge, with training and compliance requirements. The role focuses on video interactions, tax advice, and complete preparation services, including handling inquiries and performing calculations using TurboTax and related tools.