Virtual Tax Prep Specialist - 1040 Expert (Remote)

Intuit, Inc.; New Orleans (LA); Remote; USD 31,000 - 39,000; Full time

Benefits offered by this job

Bonus eligible

Equity rewards

Benefits

Job summary

Intuit, Inc. seeks a highly motivated tax professional to assist customers virtually with TurboTax products. You will guide them through tax preparation, explain terms, and ensure accuracy while delivering a high-quality customer experience.

Responsibilities include providing tax advice, handling full service returns, and using training to resolve inquiries. Strong communication and fast-paced problem solving are essential.

Qualifications

• 2+ years of federal and state 1040 tax return experience.
• Ability to explain tax concepts to customers in plain language.
• Active PTIN and willingness to obtain any needed licenses.

Responsibilities

• Interact with customers virtually using video tools.
• Provide tax advice and full service return preparation and signature.
• Document interactions and meet KPI targets.

Skills

Tax preparation

Customer service

Bilingual (English/Spanish)

Tools

TurboTax

Smartlook

Job description

Intuit, Inc. seeks a highly motivated tax professional to assist customers virtually with TurboTax products. You will guide them through tax preparation, explain terms, and ensure accuracy while delivering a high-quality customer experience.

Responsibilities include providing tax advice, handling full service returns, and using training to resolve inquiries. Strong communication and fast-paced problem solving are essential.