Virtual Tax Prep Specialist

Intuit, Inc.; Fort Collins (CO); Remote; USD 29,000 - 37,000; Part time

Job summary

Intuit, Inc. is seeking a self-motivated tax professional to assist TurboTax customers with federal and state returns in a fully remote setting.

You will provide tax guidance, perform full-service return preparation, and explain tax terms using clear everyday language while delivering excellent customer service. If you have at least 2 years of preparation experience, you may fit right in. This role requires a reliable internet connection and compliance with security standards.

Qualifications

• 2+ years of federal and state individual 1040 tax returns experience.
• Active PTIN required or able to obtain.
• Willing to work a minimum of 20 hours per week.
• Bilingual English/Spanish a plus.

Responsibilities

• Assist TurboTax customers via video interactions.
• Provide tax advice and full-service return preparation.
• Document and track customer interactions in the system.
• Meet KPIs and participate in training as needed.

Skills

Tax preparation

Customer service

Communication

Video interactions

Tools

TurboTax software

Video software

Job description

Intuit, Inc. is seeking a self-motivated tax professional to assist TurboTax customers with federal and state returns in a fully remote setting.

You will provide tax guidance, perform full-service return preparation, and explain tax terms using clear everyday language while delivering excellent customer service. If you have at least 2 years of preparation experience, you may fit right in. This role requires a reliable internet connection and compliance with security standards.