Virtual Services Sales Representative - Hebrew speaking

Schneider Electric North America; United States; Remote; USD 35,000 - 53,000; Full time

Job summary

A leading technology firm is seeking a Virtual Services Sales Representative fluent in Hebrew to join their Budapest team. The successful candidate will focus on maximizing services revenue and nurturing relationships with customers. Ideal candidates have a Bachelor’s degree and experience in sales or customer-facing roles. This position offers a supportive, international environment with career growth opportunities.

Benefits

Life & Accident insurance

Health fund

Home office allowance

Annual bonus based on performance

Global Family Leave

WESOP

Cafeteria and Health Insurance Package

Real career opportunities

International networking

Qualifications

• Experience in customer facing role and/or sales.

Responsibilities

• Maximize services revenue by establishing relationships with assigned accounts.
• Manage and develop accounts by proposing tailored solutions.
• Develop customer account plans to maximize business growth.

Skills

English language knowledge

Hebrew language knowledge

Strong communication skills

Ability to multitask effectively

Understanding customer needs

Education

Bachelor degree

Job description

SCHNEIDER ELECTRIC is looking for a new colleague located in Budapest for the position of: Virtual Services Sales Representative - Hebrew speaking

Schneider Electric creates connected technologies that reshape industries, transform cities and enrich lives. From the simplest of switches to complex operational systems, our technology, software and services improve the way our customers manage and automate their operations. Schneider’s purpose is to empower all to make the most of our energy and resources, bridging progress and sustainability for all.

The future is electric & digital – and we are shaping it!

Great people make Schneider Electric a great company and we are currently hiring for a Virtual Services Sales Representative for our Service Hub in Budapest to lead and support our teams in different countries.

Scope of the position:

This role is responsible for maximizing installed base Services revenue for an assigned portfolio of Accounts (Existing Customers and/or Service Partners). Person in this role should:

• Deploy sales activities remotely (e.g. phone, Internet, e-mail systems and social media etc.)
• Develop and maintain relationships to grow the Services new business revenue from the Installed Base.

Main mission:

• Maximize services revenue by establishing, building, and nurturing relationships with assigned accounts.
• Manage and develop the accounts by proposing tailored solutions to assigned accounts as business opportunities
• He/she will have the motivation to increase the number of Service Plans (traditional and digital) in their assigned accounts.

Key Responsibilities:

• Manage assigned accounts
• Develop customer account plans to maximize business growth through assigned accounts (Platforming & Coverage Execution).
• Deploy all sales actions to maximize (farm) the installed base services with customers assigned.
• Research contact and identify/plan key initiatives
• Develop and maintain relationship with existing customer and Services Partners to identify the scope of work, estimate and sell SE Services offers to meet or exceed assigned profitable sales target
• Keep update the data of Accounts & Installed Base of the customers on bFO/bFS
• Proactively contact customers and educate them on the complete Service offers
• Utilize products/solutions/services and account management knowledge to educate customers on application advantages and the benefits that can be gained
• Secure customer satisfaction overseeing all ongoing activities with the customer
• Delivers Service proposals to customers, follows up, and closes them by interacting with the customer
• Present Services value proposition through digital platforms & webinars
• Engaging with customers on digital platforms (LinkedIn) and being an active user
• Report on order intake of assigned accounts - Quote and close deals for SKU based standard Services offers (spare parts, renewal contracts)
• Lead sales cadence meetings with assigned services partners with focus in maximize services business in assigned accounts, develop and support sales strategies, and exceed assigned sales quota
• Report accurate monthly order forecasting
• Create new sales opportunities by analyzing the current and potential needs of the assigned accounts

Build and manage Services Opportunity Pipeline General

• Analyze & qualify opportunities in Bridge Front Office (Schneider’s Sales force based Opportunity management tool) and secure a healthy pipeline
• Meet daily goal for outbound sales calls to support existing customer base and identify and pursue new opportunities with assigned accounts.
• Take inbound calls and e-mails to support existing customer base and foster new points of contact and potential accounts thanks to marketing & sales campaigns, FSR leads and CCC/other sales leads
• Develop up & cross-selling between Line of Businesses service offer
• Coordinate with all the Services teams and product teams if needed, to satisfy service opportunities
• Create and manage untapped services opportunities on assigned accounts through data driven tool (Account Cockpit / DOF)
• Document all records of customer history in BFO.
• Respond on-time and on-quality to On-demand requests from the customers

Key Success Factors:

• Proactive account management through Services solution and pipeline generation on assigned accounts.
• Meeting and exceeding monthly, quarterly and yearly sales quota
• Close collaboration with Outside Services Sales for complex on-demand sales
• Managing all customer demands in the fastest way by ensuring customer satisfaction
• Improving customer account data quality
• Regular collaboration with Services Operational Marketing Leader for thorough understanding of Demand generation plans, country Installed Base profile and associated services offer available and to be launched in the next months.
• Maximize customer intimacy, seeking for information about customer priorities, company growth initiatives and proposed SE services offers Understand competition’s proposal within assigned customers and identify potential gaps versus our proposal in order to highlight SE benefits

What qualifications will make you successful?

• English language knowledge
• Hebrew language knowledge
• Experience in customer facing role and/or sales
• Bachelor degree
• Strong communication skills
• Ability to multitask effectively
• Ability to understand customer needs and translate it into operational requirements

What we offer:

• Life & Accident insurance
• Health fund & Voluntary pension fund contribution
• Home office allowance
• Annual bonus based on performance
• Global Family Leave
• WESOP (World Employee Share Ownership Plan), the opportunity to become a shareholder in the company
• International, empowering environment with a very welcoming and friendly team
• Cafeteria and Medicover Health Insurance Package
• A company culture that encourages raising questions and ideas, to make an impact
• Real career opportunities locally & globally, lots of training opportunities
• Large visibility over other departments (Planning, Front Office, GSC Performance, etc…)
• Lots of international networking

Who will you report to? Virtual Sales Team Manager

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.