Virtual Sales Representative - EST/CST

Amplity; Charleston (SC); Remote; USD 50,000 - 80,000; Full time

Job summary

An established industry player is seeking a Virtual Sales Representative to engage healthcare professionals and promote innovative biopharma products. This dynamic role requires strong communication skills and the ability to explain complex medical information effectively. You'll be responsible for managing daily call responsibilities, maintaining relationships with HCPs, and achieving key performance indicators. Join a forward-thinking company that values excellence, innovation, and collaboration, and play a crucial role in enhancing patient outcomes through effective product promotion.

Qualifications

• 2+ years of experience in Pharma Sales, preferably with Respiratory products.
• Strong communication and presentation skills are essential.

Responsibilities

• Engage HCPs via phone to promote assigned products and meet sales goals.
• Document responses and follow-up actions in CRM systems.

Skills

Pharma Sales Experience

Communication Skills

Interpersonal Skills

Organizational Skills

Active Listening

Adaptability

Education

Bachelor's Degree

Tools

Salesforce

PowerPoint

Word

Excel

Job description

Join to apply for the Virtual Sales Representative - EST/CST role at Amplity

Join Amplity, the full-service go-to partner of biopharma companies that delivers flexible + specialized medical + commercial services. No matter where a drug is in its lifecycle, we scale with ease to maximize resources + improve impact for all our clients. Through strategic partnerships + deep therapeutic expertise, Amplity transforms how breakthrough treatments reach the people who need them.

Virtual Sales Representative

Services Summary

The Virtual Sales Representative (VSR) is responsible for engaging health care professionals (HCPs) in telephone conversations to promote assigned client product(s), maximize the product(s)’ selling potential and meet program and Client objectives. The VSR develops and maintains relationships with HCPs and educates them about product features, benefits, safety profile, and approved indications to ensure appropriate patient use. The VSR utilizes approved tools for product and program promotion and maintains a competent level of product, program, and customer activity knowledge.

Essential Services

1. Manage daily call responsibilities according to defined expectations, with the purpose of achieving KPIs.
2. Promote Client's product(s) via outbound calls to HCPs, engaging them in program discussions to meet sales and market share goals.
3. Respond to inbound calls from HCPs to address questions regarding product(s).
4. Profile and manage targeted HCP lists, providing value-added benefits to grow product volume.
5. Maintain call productivity and metrics as required by the program.
6. Qualify or disqualify HCPs through prospecting calls based on predefined questions.
7. Verify and document responses and follow-up actions in CRM systems.
8. Communicate effectively using proper terminology and approved messaging.
9. Maintain thorough knowledge of client products and programs.
10. Listen and respond to customer needs and questions appropriately.
11. Create and maintain a positive impression with clients and customers.
12. Comply with all applicable laws, regulations, policies, and privacy guidelines.
13. Participate in teleconferences, training sessions, and represent the client at conventions when applicable.

Key Working Relationships

1. Report to Amplity Sales Manager.
2. Collaborate with other VSRs, client services, and support teams.
3. Maintain positive relationships with customers and client contacts.

Education and Experience

• Bachelor’s degree required.
• 2+ years of Pharma Sales experience.
• Respiratory experience and clinical understanding (preferred).

Knowledge, Skills, and Abilities

• Experience with Respiratory products and operations.
• Ability to explain complex scientific information over the phone.
• Adaptability to a changing marketing environment.
• Strong communication, presentation, and interpersonal skills.
• Proficiency with PowerPoint, Word, Excel, and Salesforce.
• Professional phone manner and active listening skills.
• Ability to learn and communicate technical/medical information.
• Organizational skills with attention to detail.
• Ability to work independently and in teams.
• Flexibility to handle multiple tasks and complete training successfully.

EPIIC Values

All positions at Amplity demonstrate our values of Excellence, Passion, Innovation, Integrity, and Collaboration to uphold high standards and achieve outstanding results.

About Us

Amplity powers biopharma innovation through expert-led teams delivering contract medical, commercial, and communication services. Our mission is to improve patient outcomes through executional excellence, enabling our pharma partners to thrive. We are committed to diversity and equal employment opportunities.