Virtual Sales Representative

Inizio Engage; Phoenix (AZ); On-site; USD 46,000 - 85,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401(k) with company match

Paid time off (PTO)

Disability and life insurance

Paid maternity/paternity leave

Company-paid holidays

Recognition programs

Learning and career development

Collaborative culture

Job summary

Inizio Engage is seeking performance-driven sales professionals to represent a top biotechnology client across Commercial, Patient Solutions and Medical Affairs. We offer competitive pay, comprehensive benefits, holidays, and growth opportunities within a collaborative culture that values your contributions.

You will develop product knowledge, manage accounts, build relationships with healthcare professionals, and execute strategic sales plans while adhering to industry guidelines.

Qualifications

• Bachelor’s degree or equivalent experience.
• 2+ years of pharmaceutical or B2B sales experience.
• Eye care experience preferred.
• Previous virtual/contact center sales experience required.
• Strong technical acumen and quick rapport-building ability.
• Positive attitude and adaptability; open to feedback.

Responsibilities

• Develop understanding of product and disease area for discussions with medical professionals.
• Coordinate account management activities and support customer education
• Build and maintain productive relationships with customers.
• Manage daily sales call activity to hit sales objectives.
• Ensure data entry accuracy and timely reporting per client policies.
• Demonstrate knowledge of client products and communicate clearly with audiences.

Skills

Pharma/B2B sales

Eye care experience

Virtual contact center sales

Technical acumen

Rapport building

Work ethic

Positive attitude

Adaptability

Feedback oriented

Education

Bachelor’s degree or equivalent experience

Job description

Inizio Engage has a long-standing partnership with a leading Biotechnology company, across Commercial, Patient Solutions and Medical Affairs businesses.

We are seeking performance-driven, proven, ambitious, and competitive sales professionals who are willing to put forth discretionary effort to go the extra mile.

This is your opportunity to join Inizio Engage and represent a top biotechnology company!

Why You’ll Love Working Here

We believe great people deserve great support—at work and beyond. That’s why we offer a rewards experience designed to help you thrive personally, professionally, and financially:

• Competitive pay that recognizes your experience, expertise, and impact
• Comprehensive benefits including medical, dental, and vision coverage; accrued paid time off; 401(k) with company match; disability and life insurance; and paid maternity and paternity leave
• Company-paid holidays so you can rest, recharge, and focus on what matters most
• Recognition programs, contests, and awards that celebrate your contributions
• Continuous growth opportunities through learning, leadership development, and career advancement support
• A collaborative culture where your ideas are valued and your work makes a difference

We’re also proud to be recognized for creating an exceptional employee experience:

• Best Place to Work in BioPharma — 2022, 2023, 2025
• Certified Great Place to Work® — 2021, 2023, 2025, 2026

Learn more: https://www.greatplacetowork.com/certified-company/7003732

What will you be doing?

• Develop a sound understanding of the relevant product and disease area to facilitate detailed discussions with medical professionals.
• Facilitate account management skills (account planning, field resource coordination; close, support customer education and promotion needs, reporting).
• Demonstrate effectiveness working independently and in team environments.
• Establish phone presence; commanding & disarming, ability to create rapport, network, build, and maintain productive business relationships.
• Demonstrate clinical and technical skills.
• Adhere to new therapeutic areas and channels of business and adapt to organizational change.
• Leverage and use customer networks, resources and tools via phone/web to expand connectivity, reach and interest across stakeholders.
• Identify, prioritize and drive opportunities to create access, policy, programs and processes that drive product demand.
• Engage targeted healthcare professionals in in-depth informational/promotional communications in accordance with policies and procedures set by the client.
• Verify and complete required data entry including details of the target’s responses, notes and any follow through actions in accordance with policies and procedures set by the client.
• Profile and manage targeted list of healthcare professionals and provide value-added benefits to grow product volume.li>
• Maintain call productivity and metrics, which are required by Inizio Engage and the client.
• Manage daily sales call activity to optimize time and maximize the achievement of sales and market share objectives.
• Listen and respond appropriately to customer needs and questions, thereby ensuring acceptance of, or agreement with a “call plan” objective.
• Maintain the required product expertise including competitive product knowledge.
• Demonstrate thorough knowledge of the Client’s products and ensure clear, concise and accurate communication of product information with target audiences using proper medical terminology.
• Successfully complete the Client’s product training (self-study, testing, field work and classroom training at the Client’s site or electronically) and meet training expectations set by the Client in order to proceed to servicing the Client’s customers within the parameters of the program.
• Effectively and timely communicate with the Virtual Sales Manager, Field Regional Sales Manager, and Field counterparts (as appropriate) on project’s progress.
• Execute sales strategies in compliance with Federal Healthcare Program requirements, FDA’s promotional regulations, and Client policy.

What do you need for this position?

• Bachelor’s degree or equivalent experience
• 2+ year of pharmaceutical or B2B sales experience
• Eye care experience preferred
• Previous virtual/contact center sales experience required
• Strong technical acumen
• Strong work ethic, ability to build rapport quickly
• Positive attitude, adaptable to new situations
• Is open to and actively solicits feedback on performance and skill development

The base pay range for this position is $46K – $85K per year. The final compensation offered to a successful candidate will be determined by factors such as experience, skills, internal equity, and business needs.

About Inizio Engage

Inizio Engage is a strategic, commercial, and creative engagement partner that specializes in healthcare. Our passionate, global workforce augments local expertise and diverse mix of skills with data, science, and technology to deliver bespoke engagement solutions that help clients reimagine how they engage with their patients, payers, people, and providers to improve treatment outcomes. Our mission is to partner with our clients, improving lives by helping healthcare professionals and patients get the medicines, knowledge and support they need.

We believe in our values: We empower everyone/We rise to the challenge/We work as one/We ask what if/We do the right thing, and we will ask you how your personal values align to them.

Equal Opportunity & Inclusion

Inizio Engage is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, gender, gender identity or expression, genetic information, marital status, medical condition (including pregnancy, childbirth, or related conditions), mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by applicable federal, state, or local law.

Inizio Engage is committed to providing reasonable accommodations in accordance with applicable law.

Inizio Engage complies with applicable fair chance hiring laws and will consider qualified applicants regardless of criminal history. Where permitted by applicable law, employment offers may be contingent upon the successful completion of a background check. Any information obtained from a background check will be considered in relation to the requirements of the relevant position, consistent with applicable law.

Candidate Use of Artificial Intelligence in Interviews

As part of our commitment to a fair and equitable hiring process, candidates are expected to complete all interview activities without the use of artificial intelligence tools or external assistance unless such assistance is authorized in advance by Inizio Engage or otherwise required in accordance with applicable law. This includes, but is not limited to, using generative artificial intelligence platforms to produce, edit, or guide responses in real time. Candidates may be asked to confirm compliance with this policy. Any violation of this policy may result in disqualification from consideration of employment. Candidates may submit requests for reasonable accommodation in accordance with applicable law to the Inizio Engage Talent Acquisition team.