Virtual Reservations Coordinator

Destination Makers; Remote; USD 40,000 - 55,000; Full time

Job summary

A leading reservation management company is looking for a Virtual Reservations Coordinator to work fully remotely. The role involves coordinating reservations, assisting clients with booking-related needs, and maintaining accurate records. Ideal candidates will possess strong communication and organizational skills and must be comfortable using digital tools. This position is suitable for individuals with a customer service background who can manage multiple tasks autonomously while ensuring a high level of service.

Qualifications

• Excellent written and verbal communication skills are required.
• Strong organizational skills to manage multiple tasks effectively.
• Prior experience in customer service or administrative roles is preferred.

Responsibilities

• Coordinate reservation and scheduling requests from clients.
• Maintain accurate client and reservation information in systems.
• Provide administrative and customer service support.

Skills

Strong communication skills

Organizational skills

Attention to detail

Digital tools proficiency

Task management

Job description

Job Overview

Destination Knot is seeking a reliable and detail-oriented Virtual Reservations Coordinator to support reservation and scheduling activities in a remote environment. This role focuses on client coordination, administrative support, and maintaining accurate reservation records while delivering a professional customer experience. This position is well suited for individuals who are organized, service‑driven, and comfortable working independently with virtual tools.

Key Responsibilities

• Coordinate reservation and scheduling requests from clients
• Assist with booking‑related support across accommodations and related services
• Maintain accurate client and reservation information in internal systems
• Communicate clearly and professionally via email, phone, and online platforms
• Review reservation details and confirmations for accuracy
• Provide general administrative and customer service support
• Follow established workflows and documentation procedures
• Collaborate with internal teams to support client needs

Qualifications

• Strong communication and organizational skills
• High attention to detail and accuracy
• Comfortable using online systems and digital tools
• Ability to manage multiple tasks in a remote setting
• Prior experience in customer service, scheduling, or administrative roles preferred
• Reliable internet access and ability to work remotely

Work Environment

• Fully remote position
• Structured, team‑oriented support environment
• Training and resources provided

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.