Virtual Pharmaceutical Sales Representative

Syneos Health, Inc.; Phoenix (AZ); Hybrid; USD 60,000 - 100,000; Full time

Benefits offered by this job

Health benefits

401k match

Flexible PTO

Diversity & inclusion

Job summary

Syneos Health, Inc. is seeking a Virtual Sales Representative to drive product awareness, adoption and patient access across targeted healthcare accounts.

You will build trusted relationships with HCPs, office staff and stakeholders, delivering compliant, clinically relevant presentations through virtual channels. The role emphasizes strategic territory planning and digital engagement to achieve sales objectives.

Qualifications

• Bachelor's degree required.
• 2+ years pharma/healthcare sales preferred.
• 1+ years of virtual/inside sales experience preferred.
• Demonstrated digital fluency with AI-enabled sales tools.

Responsibilities

• Execute strategic outbound calls, emails, and virtual engagements with HCPs and stakeholders.
• Develop and execute virtual territory and account plans to achieve sales objectives.
• Articulate product benefits using clinical data and approved materials.
• Identify needs and tailor interactions through consultative selling.
• Engage prescribers, nurses and office staff to support education and patient identification.
• Maintain trust with consistent, value-added messaging.
• Develop knowledge of product, disease states, and market dynamics.
• Understand decision-making processes and influence key influencers.
• Create daily/weekly engagement plans with pre‑call planning and post‑call analysis.
• Document customer interactions and outcomes in CRM using approved tools.
• Meet or exceed sales, activity and engagement objectives.
• Comply with all policies and complete required training.

Job description

The Virtual Sales Representative is part of our Deployment Solutions team and is responsible for developing and executing strategic virtual account plans to drive product awareness, appropriate adoption, and patient access across targeted healthcare accounts. The Virtual Sales Representative will build trusted relationships with HCPs, office staff, and key account stakeholders while leveraging clinical knowledge, business insights, and virtual engagement channels to deliver a differentiated customer experience.

Responsibilities

• Execute strategic outbound calls, emails, and virtual engagements with HCPs and other key stakeholders, delivering compliant, clinically relevant, patient‑centric sales presentations.
• Develop and execute virtual territory and account plans designed to achieve defined sales, engagement, and customer objectives.
• Clearly articulate product clinical benefits, differentiation, and value proposition to HCPs and office staff using approved educational resources, clinical data, and support materials.
• Identify customer needs, barriers, and opportunities through effective questioning and consultative selling, tailoring each interaction to the needs of the account.
• Engage the total office, including prescribers, nurses, clinical staff, and appropriate office personnel, to support product education and appropriate patient identification.
• Foster trust and credibility through consistent, value‑added messaging with HCPs and office staff.
• Develop deep product, disease‑state, and competitive knowledge while maintaining an understanding of local and regional market dynamics.
• Understand customer decision‑making processes and identify key influencers within targeted accounts to drive effective account engagement, prioritize opportunities, segment accounts, and optimize call activity.
• Develop daily and weekly engagement plans to ensure efficient and comprehensive territory coverage, utilizing pre‑call planning and post‑call analysis.
• Utilize CRM and approved digital tools to accurately document customer interactions, insights, outcomes, and follow‑up activities.
• Meet or exceed established sales, activity, customer‑engagement, and business performance objectives.
• Maintain compliance with all company, client, regulatory, and industry policies and procedures, while completing required training and professional development.

Qualifications

• Bachelor’s degree minimum required
• 2+ years of pharmaceutical, biotechnology, or healthcare sales experience preferred
• 1+ years of specialty sales experience preferred (Cardio, lipid‑lowering, or related)
• Virtual / inside sales experience strongly preferred
• Demonstrated digital fluency including willingness to adopt and effectively leverage emerging AI‑enabled sales technologies as applicable
• Demonstrated history of documented & consistent achievement of sales performance
• Strong understanding of medical and scientific concepts, with the ability to quickly learn and convey complex product information to healthcare professionals.

At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles.

Why Syneos Health?

Our ability to collaborate and problem‑solve makes a difference in patients’ lives daily. By joining one of our account management teams, you will partner with industry experts and be empowered to succeed with the support, resources, and autonomy needed to successfully navigate the complex market access landscape. The diversification and breadth of our new and existing partnerships create a multitude of career paths and employment opportunities. Join our game‑changing, global company dedicated to creating better, smarter, faster ways to get biopharmaceutical therapies to patients. Experience the thrill of knowing that your everyday efforts are contributing to improving patients’ lives around the world.

Work Here Matters Everywhere | How are you inspired to change lives?

Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)

Benefits

• competitive compensation package
• Health benefits to include Medical, Dental and Vision
• Company match 401k
• flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos Health complies with all applicable federal, state, and municipal paid sick time requirements.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.