Virtual Patient Safety Associate

Inova Health; Falls Church (VA); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Health insurance

Retirement match

Education assistance

Student loans

Mental health support

Paid time off

Parental leave

Job summary

Inova Health seeks a Virtual Patient Safety Associate to monitor patient safety using the Virtual Sitter system within a clinical setting. You will observe up to 16 patients on a single screen, communicate with patients and hospital staff, and act quickly to redirect at-risk behavior.

The role emphasizes collaboration with nurses, adherence to safety protocols, and participation in hand-offs and daily safety routines to maintain a secure care environment.

Qualifications

• Education: High School diploma or equivalent.
• Preferred Healthcare experience.

Responsibilities

• Monitors up to 16 patients on one screen using the Virtual Sitter software.
• Communicates with patients via microphone and headset and with hospital staff.
• Redirects at-risk patients and summons nursing staff when needed.
• Maintains continuous visual observation and notes safety concerns.
• Participates in patient hand-offs and case discussions.
• Follows safety rules and participates in safety programs.

Education

High School diploma or equivalent

Job description

Inova is consistently ranked a national healthcare leader in safety, quality and patient experience. We are also proud to be consistently recognized as a top employer in both the D.C. metro area and the nation.

Featured Benefits:

• Committed to Team Member Health: offering medical, dental and vision coverage, and a robust team member wellness program.
• Retirement: Inova matches the first 5% of eligible contributions - starting on your first day.
• Tuition and Student Loan Assistance: offering up to $5,250 per year in education assistance and up to $10,000 for student loans.
• Mental Health Support: offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost.
• Work/Life Balance: offering paid time off and paid parental leave

Virtual Patient Safety Associate Job Responsibilities

• Demonstrates understanding and proficiency of the use of Virtual Sitter audio visual software; Monitors up to 16 patients on one screen at one time and remains alert at all times while on duty; Communicates effectively with patients using a microphone and headset; Communicates with hospital staff and responds quickly to patient behavioral changes.
• Uses discretion and courtesy when working with patients, visitors, and staff.
• Demonstrates understanding and proficiency of the use of the Virtual Sitter Solution software; Demonstrates efficiency in multitasking, ability to prioritize simultaneous situations.
• Provides continuous observation and surveillance of assigned patients; First line of action is to verbally redirect the patient from engaging in at risk behaviors; Summons the nursing staff if the patient requires assistance; Seeks help or advice as soon as possible when the patient appears to pose a threat to themselves or others. Always maintains visual observation. Verbally redirects patient over digital 2-1 audio device that is in patient room. Immediately summons the nursing staff if the patient requires assistance.
• Demonstrates the knowledge and skill necessary to provide the appropriate care to the patient population based on the patients individualized treatment plan as delegated by the RN.
• Participates in hand-off of pertinent information/behavior about assigned patients when arriving on unit and upon completion of shift assignment.
• Provides patient with explanations as necessary but does not counsel or provide opinions.
• Participates in a collaborative identification and reporting of patient safety issues; Assures patient environment safety; Seeks assistance with removal of any potential safety hazard from room and report's findings to Charge Nurse/Primary RN.
• Demonstrates safe work practices and attitudes, follows safety rules, works to prevent unsafe conditions and behaviors, and participates in organizational and department safety programs.
• Depending on unit needs and staffing, may function as a Patient Safety Associate after orientation to the PSA role and completion of job specific competencies.
• May perform additional duties as assigned.

Minimum Qualifications:

• Education: High School diploma or equivalent

Preferred Qualifications:

• Healthcare Experience