Virtual Nurse Coordinator

DispatchHealth; United States; Remote; USD 52,000 - 70,000; Full time

Job summary

DispatchHealth is seeking a Virtual Nurse Coordinator (RN) to deliver hospital-level care in the home. This remote role requires strong clinical judgment and the ability to coordinate in-home and virtual care, serving as a patient advocate across care transitions.

The RN will collaborate with interdisciplinary teams, assess psychosocial needs, and leverage EHR and remote monitoring tools to ensure safety, quality, and timely interventions. Per diem schedule and travel to states may apply.

Qualifications

• Bachelor's degree in nursing is required.
• RN license in state of residence required.
• Current BLS/CPR certification required upon hire.

Responsibilities

• Assess and monitor patient condition using clinical judgment.
• Coordinate care across the interdisciplinary team and ensure seamless transitions.
• Serve as patient and family advocate with shared decision‑making and education.
• Collaborate with patients, caregivers, providers, and community resources to implement individualized care plans.
• Assess social determinants of health and environmental factors impacting outcomes.
• Utilize virtual care technologies, remote patient monitoring, and EHR systems for safe care delivery.
• Maintain accurate, timely clinical documentation per regulatory and organizational standards.
• Establish a collaborative relationship with patient and family to identify needs and access resources.
• Coach patients to reach optimum wellness and self‑management.
• Assess learning preferences and provide tailored education via appropriate modalities.
• Participate in daily interdisciplinary huddles and quality improvement activities.

Skills

Clinical judgment

Critical thinking

Patient advocacy

Interdisciplinary collaboration

Remote care delivery

Documentation / EHR

Education

Bachelor’s degree in nursing

RN license in residence

Tools

EHR systems

Remote patient monitoring

Job description

SUMMARY

The Virtual Nurse Coordinator(VNC) serves as a key member of the Hospital at Home team, delivering comprehensive, patient-centered acute care in the home as a safe and effective alternative to traditional hospitalization. Leveraging advanced clinical judgment, critical thinking, technology, and evidence-based practice, the RN provides coordinated virtual and in-home care while serving as a patient advocate throughout the care journey.

Working collaboratively with interdisciplinary teams, the RN coordinates transitions of care, assesses patients' clinical and psychosocial needs, addresses social determinants of health, and partners with patients, caregivers, and community resources to promote successful recovery. As the primary point of contact for patients and care providers, the RN ensures seamless communication, continuity of care, patient safety, and adherence to organizational standards and clinical protocols.

This role contributes to the ongoing development and refinement of an innovative home-based care model by improving patient outcomes, reducing hospital readmissions and emergency department utilization, enhancing the patient and provider experience, and advancing the delivery of high-quality, coordinated healthcare in the home.

ESSENTIAL DUTIES AND RESPONSIBILITIES (Other duties may be assigned)

• Utilize clinical judgment and critical thinking to assess, monitor, and respond to changes in patient condition, escalating concerns appropriately.
• Coordinate care across the interdisciplinary team to ensure seamless transitions, continuity of care, and timely interventions.
• Serve as a patient and family advocate by promoting shared decision-making, patient education, and engagement throughout the care journey.
• Collaborate with patients, caregivers, providers, community partners, and ancillary services to develop and implement individualized care plans.
• Assess and address clinical, psychosocial, environmental, and social determinants of health that may impact patient outcomes.
• Leverage virtual care technologies, remote patient monitoring, and electronic health record (EHR) systems to support safe and effective care delivery.
• Maintain accurate, timely, and complete clinical documentation in accordance with regulatory, accreditation, and organizational requirements.
• Establish a collaborative relationship with the patient and their family to identify needs, ensure appropriate access to resources/services, address social determinants of health, and facilitate a safe care transition.
• Coach the patient to reach their optimum level of wellness, self-management, and functional capability.
• Assess health learning preferences and/or barriers and provide individualized resources and tailored education via the most appropriate modality for each patient.
• Participate in daily interdisciplinary huddles and quality improvement activities as assigned
• Performs miscellaneous job-related duties as assigned.
• May be required: TB, MMR, Varicella, Hep-B and Influenza

NON-ESSENTIAL DUTIES AND RESPONSIBILITIES

• Additional duties as assigned

QUALIFICATIONS

Education:

• Bachelor’s degree in nursing
• Certification/Licensure in state of residence as a licensed Registered Nurse

Preferred Qualifications:

• Compact RN license (preferred)
• Willingness and ability to obtain and maintain additional state RN licensure, as needed, to provide remote clinical care across multiple states

Experience:

• Minimum of three (3) years of Registered Nurse (RN) experience in acute care, medical-surgical, emergency, home health, oncology, geriatrics, case management, care coordination, or a related clinical specialty
• Current Basic Life Support (BLS)/CPR certification required upon hire and maintained throughout employment.

Pay range for position: $38 per hour-$51 per hour

PHYSICAL DEMANDS

While performing the duties of this job, team members are regularly required to sit, stand, walk, reach with hands and arms, and to talk and hear. Team members may be occasionally required to climb or balance, stoop, kneel, or crouch. Team members must occasionally lift, push and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

WORK ENVIRONMENT

This position is considered remote with possible travel to practice locations in other states. The noise level in the work environment is typical of an office setting.

The above describes the general content of and requirements for the performance of this position. It is not intended to be an all-inclusive statement of the duties, responsibilities, and requirements of the position.

Position Type: : Per Diem

Work Place Type: : Remote

Category: : Nursing