Virtual Medical Assistant (RN) - Remote (Start Date June 2)

Lensa; United States; Remote; USD 10,000 - 60,000; Full time

Job summary

Lensa is looking for a Virtual Medical Assistant (RN) to join MedSpecialized, Inc. This remote role involves answering inbound calls, making appointment reminders, and managing EMR notes. Ideal candidates will have a BS in Nursing and experience in BPO healthcare, with excellent communication skills and a stable internet connection.

Benefits

Paid training period

Paid time off, including public holidays

Government benefits administration

Lactation breaks for breastfeeding moms

Free health, life, and accident insurance

Relocation allowance for hires outside Cebu

International travel opportunities

Qualifications

• Graduate of BS in Nursing.
• At least 6 months of BPO healthcare account experience.
• Residing outside Cebu.

Responsibilities

• Answer inbound calls for scheduling and clinic information.
• Make outbound calls for appointment reminders.
• Supply EMR notes on all calls.

Skills

Excellent English proficiency

Communication skills

Typing speed of 25 WPM or faster

Computer literacy

Education

BS in Nursing

Tools

Gmail

Google Sheets

Job description

Virtual Medical Assistant (RN) - Remote (Start Date June 2)

Join to apply for the Virtual Medical Assistant (RN) - Remote (Start Date June 2) role at Lensa.

Lensa is the leading career site for job seekers at every stage of their career. Our client, MedSpecialized, Inc., is seeking healthcare professionals. Apply via Lensa today!

MedSpecialized, Inc. is looking for a Virtual Medical Assistant!

About the Client: DrCatalyst

DrCatalyst (DrC) is a remote healthcare staffing organization with over 250 billable staff from the Philippines, servicing healthcare companies throughout America. We seek energetic and highly fluent English-speaking healthcare professionals to serve US healthcare clinics as inbound and outbound clinical operators during business hours. Training will be provided on skills such as referral management, authorizations, medical records, prescription coordination, eligibility, and more.

Work Schedule and Arrangement: Night shift, remote setup.

Office Location: 8th floor Skyrise 4B Building, IT Park, Lahug, Cebu City, Cebu.

Responsibilities

• Answer inbound calls for scheduling, rescheduling, and clinic information.
• Make outbound calls for appointment reminders, wellness checks, and more.
• Supply EMR notes on all calls, coordinating with onsite personnel and providers.
• Communicate via Google Chat with online personnel and team members.

Requirements

• Graduate of BS in Nursing.
• At least 6 months of BPO healthcare account experience.
• Excellent English proficiency and communication skills.
• Typing speed of 25 WPM or faster.
• Internet speed of at least 100 Mbps.
• Computer literacy (Gmail, Google Sheets).
• Stable internet connection and conducive work environment at home.
• Physically fit for a BPO setting.
• Willing to work during holidays and weekends.
• Residing outside Cebu.

Salary and Benefits

• Monthly salary: PHP 20,000 - 30,000.
• New hire bonus: PHP 5,000.
• Attendance bonus: PHP 2,000.

Perks and Other Benefits

• Paid training period.
• Observance of Philippine and US holidays.
• Paid time off, including public holidays, vacation, and personal days.
• Government benefits administration.
• Lactation breaks for breastfeeding moms.
• Discounted optical services.
• Free meals, unlimited coffee and ice cream for on-site staff.
• Free health, life, and accident insurance (with one free dependent).
• Relocation allowance for hires outside Cebu.
• Company outings and interest-based employee clubs.
• International travel opportunities to India and US offices.

Recruitment Process

• Candidate application form.
• General assessment.
• Phone screening.
• Virtual technical interview.
• Reference check.
• Job offer and training.

Note: Salary ranges depend on experience, education, and interview performance. Offers may vary accordingly.

Prepare well for your interview to impress hiring managers!

Visit our website for more info: www.medspecialized.com

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Additional Details

• Seniority level: Entry level.
• Employment type: Full-time.
• Job function: Healthcare Provider.
• Industries: Hospitals, Healthcare, Non-profits, Government.