Virtual Legal Advice Line Paralegal

SJCL; Mendota (CA); On-site; USD 42,000 - 64,000; Full time

Job summary

The LAL Paralegal at CCLS Mendota satellite office supports the Legal Advice Line by answering calls, screening applicants, retrieving documents, and maintaining files. You will interview clients, draft and mail letters, and collaborate with legal advocates on cases.

This role requires accurate, timely processing and strong community outreach. Based in Mendota, CA, the position emphasizes bilingual communication, high quality service, and adherence to grantor requirements.

Qualifications

• Ability to communicate with diverse client communities, potentially via interpreter.
• Ability to multi-task, work under pressure and meet tight timelines.
• Bilingual fluency preferred in English, Spanish, and/or Hmong.

Responsibilities

• Answer calls, screen applicants, and maintain client files electronically.
• Perform conflict checks, determine eligibility, and provide referrals.
• Interview clients by phone and draft and mail appropriate documents.

Skills

Bilingual

Oral and written communication

Microsoft Office

Interpersonal skills

Reliability

Tools

Microsoft Office

Job description

The LAL Paralegal at CCLS Mendota satellite office supports the Legal Advice Line by answering calls, screening applicants, retrieving documents, and maintaining files. You will interview clients, draft and mail letters, and collaborate with legal advocates on cases.

This role requires accurate, timely processing and strong community outreach. Based in Mendota, CA, the position emphasizes bilingual communication, high quality service, and adherence to grantor requirements.